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‘You are temporarily blocked on Instagram’: users report error

'Anda sementara diblokir di Instagram': pengguna melaporkan kesalahan

«You are temporarily blocked on Instagram»: this is an error message that has been appearing for some social network users this Friday morning (14). Apparently, the problem happens to those who advance the Stories too fast. The in-app warning says, «It looks like you were misusing this feature by moving too quickly. Your ability to use the feature has been temporarily blocked.» According to reports on Twitter, it is not possible to view, post or respond to publications in Stories. The feed, however, remains normal for these people.

READ: Action blocked on Instagram: see tips to resolve

THE TechTudo got in touch with Instagram to understand if the temporary block is a bug and if there is anything that users can do to get the app back to normal. The company said it was investigating the case.

Instagram: how to stop following profiles with whom you interact little

Instagram: how to stop following profiles with whom you interact little

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According to Google Trends, the error started around 11 pm last Thursday. From that moment on, there was an increase in searches for the terms «you are temporarily blocked Instagram» and «Instagram temporarily blocked». The problem, however, continues on Friday morning.

Through Twitter, several users are complaining about the flaw, which seems to also affect people from other countries besides Brazil. TechTudo contacted owners of affected profiles, who explained that it was a problem only in Stories. One user said she was just watching the stories when the error message appeared. Another was already fixing the highlights of her profile. Since then, they have not been able to view Stories, but they can see and enjoy the photos in the feed normally. The same happens with the other affected people, as you can see in the tweets.

The problem looks different from the «action blocked» error and must be a temporary bug. Typically, the «blocked action» flaw happens when the user has actions that look like spam, such as writing many similar comments, enjoying many posts in a short time, or using third-party applications to add functions, such as discovering stalkers. In such cases, Instagram usually displays the blocking message along with a deadline for the account to return to normal. In the temporary block that is happening, the app does not display a date to rectify the problem.

There is apparently nothing you can do to correct the account lockout. One action that users can try is to click the «Tell us» button to report the error to Instagram support. Other measures that can also help are clearing the cache or uninstalling and downloading the app again, but there is no way to guarantee that these measures will actually end with the lock.