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Yes, it is possible to recover data from a broken iPhone – but not with Apple

Imagine the following situation. You are traveling with your iPhone in a place where there are not many places with Wi-Fi connection; As a result, Photos is not syncing the images captured on the device with iCloud and you have an entire travel album stored on your smartphone only. In a fateful moment, your iPhone crashes and doesn't turn on anymore. Goodbye photos, right?

Well, that would be what Apple would tell you and what most people believe, but it's not the complete truth. An article published today on the iFixit blog brings the story of Josephine and Dave Billard, a Canadian couple who, as in the hypothesis I raised earlier, had a iPhone 6 Plus with over 8,000 photos (stored locally only) unusable after a trip to the bottom of a lake.

After hearing from Apple that the photos were lost forever (since the device no longer turned on and it was not possible to do any kind of operation to “force” the photos out of that inert casing), the couple took the iPhone to Jessa jones, founder of the service iPadRehab focused precisely on data recovery from iOS devices when prospects are as bad as possible.

Jones is a micro-welding expert who can repair logic plates at a millimeter level, replacing damaged parts and bringing the device into a limited operating state so that it can at least be turned on and unlocked which are the tasks needed to save the locally stored data.

The expert estimates that 95% of water-damaged devices have fully recoverable data, and files on devices broken by other types of accidents also have salvage. Just that the storage unit of the device is undamaged if it is intact, there is a way to get the product back up and running at least for the time needed to save the data.

Unfortunately, this is not Apple's behavior. In its mobile devices, the company has increasingly embraced a replacement policy instead of repairing it, any damage presented means that your device will be replaced, not repaired; This essentially makes it impossible to recover data from non-powered devices.

Ma doesn't recommend that its clients look for unauthorized services to do this kind of service, but experts like Jones are multiplying and presenting a rather interesting counterpoint to Cupertino's "disposable culture."

So here's the tip: If you think your data is lost forever, don't give up hope, look for a specialist, explain the situation, and try to find a solution. Sometimes even the thorniest problems get fixed after all.