Xiaomi is returning to Brazil with the right to mobile phones, scooters and other launches from June 1, in official store. The novelty, however, can cause confusion among consumers, as the company's products can also be found in several smaller gray-market stores with lower prices but no warranty support.
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In addition, there is the danger of suspicious websites that start surfing in the company's growing popularity to apply scams. A fake store offering a desired product and not delivering, the typical case of financial theft against inattentive people or taking advantage of impulse buying, warns Fabio Assolini, senior security analyst at Kaspersky.
The situation therefore requires some precautions. Check out seven tips for buying Xiaomi products in Brazil and avoid falling into pitfalls.
See how to buy Xiaomi products safely Photo: Aline Batista / TechTudo
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1. Get to know Xiaomi's official channels
Only products sold on official Xiaomi channels in Brazil are approved by Brazilian authorities and are warranted against manufacturing defects. Technical support allows the consumer to send crashed products via Mail to DL Electronics, a Brazilian company responsible for distributing the Chinese manufacturer's products in the country.
Mi 9, Redmi 7 and other launches will be made legally available only at the new Mi Store in So Paulo, official e-commerce (https://www.mi/br) and Xiaomi partner retailers such as Ricardo Electro and Pernambucanas, from June 1st.
In such cases involving brands, it is always recommended to look for the official channels of the company be the official website, the SAC telephone, among other elements so that there is a help during the purchase and the risks of being the victim of this type of scam is minimized.
2. Verify that the secure site
If the idea is to take advantage of lower prices on unofficial websites, I need to redouble attention with possible scams. The main recommendation is to check if the page uses HTTPS and if the address is correct: pages can mimic the look of large stores and even use similar URL spelling to mislead victims.
Stay tuned for tricks that change the website address Photo: Reproduction
3. Check Procon List
Procon-SP (Sistemas.procon.sp.gov.br/evitesite/list/evitesites.php) maintains a list of websites that should be avoided when shopping on the Internet. They are stores with a great history of complaints and that bring signs of criminal practice. When in doubt about the suitability of a shopkeeper, it is always advisable to check if the store does not appear in the list. There are currently 124 stores not recommended by the entity that remain active.
4. Search Complain Here
The Claim Here allows you to consult the reputation of an e-commerce according to the assessment of who was a customer. More than the number of complaints filed, it is important to check the problem resolution rate and, especially, the percentage of people who say they are willing to buy again in the store. In addition, the tool lets you find out if your site has a solid history: on the home screen, click on the tabs from previous years to find out if the merchant has been in business for a long time or if a newly launched site.
Search Store Reputation for Reclame Here Photo: Reproduction / Paulo Alves
5. Use price comparators
Price comparators like Zoom, Buscap, and Compare TechTudo have built-in validation systems that help prevent dangerous site advertisements. When using such tools, it is more difficult to come across pages that have been marked as unsafe, which increases the chances of the merchant being suitable. Sites that are not on Xiaomi's partner list in the country, please note, do not support or guarantee.
Paid antivirus often offers additional protection against dangerous websites, preventing the user from even accessing a store that can pose security risks. In tests conducted by TechTudo, AVG accused a phishing alert against xiaomibrz.br and did not allow browser loading.
Antivirus can neutralize hidden threats in online stores Photo: Reproduction / Paulo Alves
7. Doubt promotions on social networks
Scammers often use fake profiles on Facebook and Instagram to attract victims. Promotions sent on WhatsApp are also widely used for this purpose. When browsing social networks, the tip is always to look for the checkmark next to the name to make sure it's an official store account. If you are a small store, choose to go to the site and take all the steps listed above to avoid pitfalls.
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