The latest Windows 10 update, the October 2018 Update, would be causing the dreaded blue screen on HP computers. The error was confirmed by Microsoft last Friday (12) and is due to a compatibility problem with the HP keyboard driver (version 11.0.3.1) with editions 1803 of 1809 of the operating system. According to reports in the Windows developer forum and on Reddit, the problem hit the Elitedesk G3, 600 G2 and Prodesk 400 G3 models and would have appeared shortly after installation.
The flaw popularly called BSOD, short for Blue Screen of Death (blue screen of death, in free translation) and was noticed by a small number of users. They complained about difficulties in running the software after the upgrade. "After installing KB4464330 (build 17763.55) on my HP EliteDesk 800 G3, the machine refuses to start, ending with BSOD WDF_VIOLATION", explained one of the people.
READ: Surprising: see Google searches in 2001
Blue screen of death is hitting some models of HP computers Photo: Reproduo / Microsoft
Want to buy cell phones, TV and other discounted products? Meet Compare dnetc
In addition to identifying the error, the company, in partnership with the computer manufacturer, has already developed a solution for the bug. "On October 11, Microsoft removed the driver from Windows Update to reduce the number of affected devices. In addition, we released KB 4468304 to remove the incompatible driver for devices pending a restart. HP is actively working on this issue," he announced. in an official statement.
According to the person responsible for the software, the update will be made available automatically on Windows Update. However, anyone who does not want to wait can find it in the Microsoft Update Catalog by typing "KB4468304" in the search field.
However, this was not the first problem encountered by users in the October 2018 Update for Windows 10. Reports indicated that after installing the update, files such as documents, photos and others would be being deleted from the HD automatically, with no chance of recovery. At the time, testimonies stated that between 60 GB and 220 GB could disappear without a trace.
Things that almost no one knows about Microsoft? Check out the dnetc forum.
How to program a Windows computer to shut down by itself
