WhatsApp with problem? App does not send audio and image to some users | Social networks

WhatsApp is having trouble sending media on the afternoon of Wednesday (13). According to reports from some people on Twitter, the messenger is down and can't send audio, image and video, even posting to Status. Down Detector, a website that detects online services, has seen an increase in complaints about the app since 1:50 pm today. Apparently, the fault hits Brazil, several countries in Europe and also part of the United States.

WhatsApp stopped working the same day Facebook and Instagram faced instability. Users cannot comment or post content on Facebook. On Instagram, one of the messages "Network error unknown", the other "Oops. An error has occurred. We are working to resolve it as soon as possible." Sought by dnetc, the company confirmed the bug: "We are aware that some people are having trouble accessing the Facebook application family. We are working to resolve the issue as quickly as possible.

Can't upload photos and videos on WhatsApp? See possible solutions

WhatsApp can't send media Photo: Playback / Marlon CamaraWhatsApp can't send media Photo: Playback / Marlon Camara

WhatsApp can't send media Photo: Playback / Marlon Camara

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The problem hits the messenger for Android, iPhone (iOS), as well as the web version of the platform. When you try to send a media image, video or audio to a friend, WhatsApp keeps loading and cannot send the content. Other chat application services, such as text messaging and voice calls, have not been affected at this time.

Remember that this is not the first time WhatsApp goes down in 2019. In January, WhatsApp stopped working for a few minutes. Another bug with an application by Mark Zuckerberg occurred in February, when Instagram crashed to load the feed, plus a glitch that reduced the number of followers of various social network users. In November 2018, Facebook and Instagram also experienced instability. At the time, the problem occurred while downloading images and the warning displayed was "Download failed – File format not supported".

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