WhatsApp is unstable and in low audio on Wednesday morning (3).
The Android and iPhone (iOS) app, in addition to the web version of the messenger, also fails to download media and images.
According to reports from users on Twitter, the app stopped working around 10:40 today.
The DownDetector website, which monitors the operation of online services, shows that the problem mainly affects Brazil, Argentina, Germany and other countries in Europe.
When you try to upload a photo to the app, the message appears: "The image could not be downloaded.
Please try again.
If the issue continues to occur, try connecting to a Wi-Fi network." There are still complaints about not being able to download voice messages on the platform.
Instagram and Facebook also have a bug in loading media.
Wanted by dnetc, WhatsApp has not yet commented on the issue.
J Facebook has acknowledged the error and stated that it is working to resolve it.
'What happened to WhatsApp?' Fall becomes reason for rumors like Gold
WhatsApp low audio and fails to download images Photo: Playback / WhatsApp
Want to buy a cell phone, TV and other discounted products? Meet the Compare dnetc
According to the DownDetector website, the peak of complaints reached 10,520 around 10:50 today.
In addition to WhatsApp, Instagram and Facebook also face problems.
The social photo network is failing to post Stories or images to the feed, according to reports from Brazilians.
Facebook's instability does not allow users to load media on the timeline or on profiles.
The bug affects Android and iPhone (iOS) mobile apps, as well as the web version.
Wanted by dnetc, Facebook, the company that controls the three applications, replied: "We know that some people and businesses are having trouble uploading or uploading images, videos and other files in our applications.
We are working to normalize the situation as quickly as possible.
WhatsApp with problems Photo: Reproduction / Anna Kellen Bull
Remember that the three platforms belong to the same company as Mark Zuckerberg.
In January of this year, WhatsApp took the lead in the world's most used app ranking on Google and Apple OS phones, and surpassed Facebook.
Nevertheless, the company only gives generic numbers on the development of its main services.
In the company's last balance sheet, Zuckerberg mentioned that there are over 2.6 billion users for Facebook, WhatsApp, Instagram or Messenger every month.
WhatsApp down in 2019
This is not the first time WhatsApp goes down in 2019.
In January of this year, the app had connection problems in Brazil and, in March, it stopped working worldwide.
Another recent glitch happened in April, when Facebook, WhatsApp, and Instagram experienced instability.
The messenger also had bugs in May and bugged images and audio in June.
How to recover deleted audio from WhatsApp