WhatsApp Messenger faced some instability problems and left users confused about where the problem was; know how to find out
On Wednesday afternoon (30), many users noticed great instability when trying to use the WhatsApp Messenger and some other services run by Mark Zuckerberg. Since then, many people have wondered if the problem was the internet connection, the device, or a general failure of the App.
What happens is that, at first, users are usually unaware if there is a bug with the user Whatsapp, or if any case with the internet operator, as the first symptoms are common problems, such as that image that you do not want to send / download, an unsent message and an unseen reply.
Whenever you notice that the App is not sending / receiving messages, images and videos, or even if it is totally offline, and you don’t know the real reason, we’ve put together some very welcome tips to help you detect such errors in the future:
THE Downdetector a website that brings together information from different websites and services, such as social networks Instagram, Facebook, Snapchat and Twitter, all major banks, messengers like Whatsapp, Facebook Messenger and Telegram, in addition to government websites and e-mail services.
When opening the Downdetector, you can search on the home page for the service you want to check, or click on the search bar and search for the name of the website, App or service.
Right from the start we have the amount of problem reports within the last 24 hours. As people go to notify the complaints, the site gathers the information and produces a graph in real time with the numbers.
Below the graph, there is how to report the errors that the service is currently experiencing, check the problems most reported by users and look at old problems.
Access the Downdetector website.
THE Google has a service called Google Trends, which shows the most searched terms worldwide. This service serves both to check the popularity of specific terms and to check the most searched terms of the moment. valid if there is a lot of research on the WhatsApp Messenger, joined by other terms, such as “WhatsApp with problems”, "WhatsApp fell", “Bugs with WhatsApp” or “WhatsApp is not working”.
Another tool that can be used as a thermometer is Twitter. Whenever users of a service are in trouble, they often use the social network as a portal for complaints and memes. So, if you think your App are in trouble, sometimes searching on Twitter can help you confirm a global problem or a connection.
THE WhatsApp Messenger the most used messaging app in Brazil. According to a survey carried out by IBGE in late 2018, 98% of Brazilians use their cell phones to access the internet, with the messaging app being the main reason. The drop in service directly affects the daily lives of Brazilians, and with the instability of the Instagram It's from Facebook, an even greater share of people affected by the problems of the service and social networks.