Sygic on CarPlay

Users report problems with Bluetooth on iPhones XS / XS Max; Apple investigates LTE issue

Any release has its share of problems and users facing mishaps – and, of course, with the iPhones XS / XS Max it couldn’t be different.

We have already talked here about complaints from owners of new devices affected by possible problems with their connections to the networks LTE; from yesterday to today, more information came about how Apple is handling the case… at the same time that a new controversy arose, this one with the Bluetooth.


As the MacRumors, Apple is conducting tests with some users of the new devices that have contacted the company to warn of alleged problems connecting to LTE networks. According to one of the users, Apple asked him to install a signal recorder on his device for the company to find out if there are any serious problems to be solved in the new iPhone – and the practice seems to be common among the affected users.

Apple recently contacted me to ask me a few questions about my iPhone XS Max connection issues; they are doing some research with some affected users and asking us to install a signal recorder to track my connection to the tower.

It is not yet known whether Apple will apply any practical measures in relation to the problem – everything depends, according to the scenario, on the results that the company will obtain with the tests that are being carried out. If something new comes out of this mess here, we will be connected.


The new problem of the stoppage, in turn, was brought by the AppleInsider. Some owners of the new iPhones are reporting in the Apple support forums specific problems faced by the devices when connecting to accessories or sound systems via Bluetooth.

Sygic on CarPlay

Most reports speak of problems connecting smartphones to automotive entertainment systems, but other accessories, such as speakers and headphones, are also mentioned. The point is that iPhones are struggling to establish a connection with devices, often failing in the middle of the process or disconnecting communication after some time, for no apparent reason; a possible solution, to “forget” the target device to try the connection again, works only for a few minutes until the problem reappears.

Some users claim that the issue can be resolved with a future update of iOS 12, as, on previous occasions, newly released iPhones faced problems with the Bluetooth connection (especially in cars) and the flaws were resolved after the first update. Still, Apple has not yet commented on the matter and we do not know if iOS 12.1 will bring any solution to the problem – we will keep an eye out.

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Anyone out there suffering from either problem? On the XS / XS Max iPhones here from the team, we didn’t see either of them manifesting themselves. Leave your experiences below.