Uber crashed on Thursday (5), according to complaints from users on Twitter. Drivers' reports indicate that Uber Driver, version of the app for drivers, is not working and has problems, such as crashes and error when logging in. As a result, passengers are unable to find drivers, and the dynamic rate does not allow the value of the required trips to appear.
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According to a map from Downdetector, a website that monitors the status of online services, Uber is down mainly in the United States and Brazil. The crash also affects Uber Eats deliveries, according to complaints. O dnetc got in touch with Uber and still got no response.
Uber is not working? Users complain of instability in the application Photo: Paulo Alves / dnetc
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The Downdetector notification chart indicates that the bug in Uber started at noon, with more than 1,000 error reports recorded in the timetable. According to passenger reports, Uber has stopped working and the value of the trip does not appear.
In addition, users complain that Uber has a dynamic rate when trying to order a car. The price increase was due to the lack of drivers in the region, and reached users in Brazil regardless of the location or cell phone used to request the trip.
Among the errors reported by passengers is delay in finding drivers for travel, higher than normal values ​​for races and the display of the message "Uber is not available in this region" when ordering a car.
I went to ask uber kkkk 60 tale q fucking q t happening
– March 5, 2020
The problem also affected Uber Eats. Users report that the app was slow to designate deliverers for orders, similarly to the bug faced by passengers on the Uber app for travel.
uber don't find a delivery man for my snack
– March 5, 2020
Uber drivers on Twitter complained that the Uber Driver app, version of the driver service, has a malfunction and does not allow them to accept the requested races in the region. Some drivers also reported that they couldn't even log in to the app.
The official Uber help account on Twitter features men in Portuguese, English and Spanish reporting the connection error with Uber Driver in different locations.
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