Disassemble the 15

Tip: Apple also swaps stuffed batteries from MacBooks [Air/Pro] free and out of warranty in Brazil

If there’s one thing that virtually all electronic device manufacturers suffer from today, it’s with drums. Whether with a performance far below expectations, exploding (yes, Samsung, I’m talking to you), among other things, it seems that the problems with these blessed energy capsules are chasing us.

In April 2016 we reported that Apple took steps to address the problem of batteries in swollen iPhones. But, as the reader informed us Ricardo Carvalho, we learn that the company also does the same thing with MacBooks [Air/Pro].

Disassemble the 15

When this problem occurs, in addition to the danger itself of something happening to the battery, in many cases the “belly” caused by stuffing ends up harming the keyboard and trackpad (sometimes it is difficult to use / click on the glass surface of the trackpads). That’s exactly what happened with Ricardo, who ended up taking his machine (an MBP with Retina screen from 2013) to Apple’s technical assistance in Maringá (PR).

There, he was briefed on an Apple replacement program that covers the laptop’s stuffed batteries. up to five years after the date of purchase of the product (for Macs purchased here in Brazil; abroad, three years). Typically, replacing the battery (which actually involves not only the battery, as we know, but the top case complete – battery, trackpad and keyboard) costs R $ 1,099. However, even out of warranty, his MBP was in assistance to exchange the part.

Here, an interesting detail of the story: Ricardo’s MBP keyboard was what we are used to (English), but Apple didn’t have it in stock and ended up putting the international English layout – see the difference between them here – which left Ricardo unsatisfied. Two days later, the company contacted him warning that within 30 days it would replace the top case one with the standard keyboard, also at no additional cost.

Then, the warning is for those who have a battery packaged in the MacBook [Air/Pro] – in fact on any Apple product (iPads, iPhones, iPods, etc.): look for an official company store or an Apple Authorized Service Center to solve your problem at no cost. ?