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these are the most common problems and their respective solutions

Android 6.0 Marshmallow: these are the most common problems and their respective solutions

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Update: We added the solution for the menu bug to share content in apps on Android 6.0 Marshmallow.

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1. Bug on the device screen with Marshmallow

After updating the device’s operating system to the latest version of the OS, some users reported having problems with the representation of colors on the screen of their devices. The problem consists of faded colors when playing videos, both those stored on the device and YouTube or other streaming services.

nexus player android tv interface

So far, the devices that presented this bug were the Nexus 5X, 6P and Player. / © ANDROIDPIT

If your smartphone is experiencing this bug, unfortunately there is still no solution to fix this problem. However, the Android team is already working to release an update of the operating system and correct such an error. You can find more information on the official Android bug information page.

2. Random reboots with Marshmallow

The problem is common due to the incompatibility of new APIs that have not yet been optimized for Android 6.0 Marshmallow. At first, this problem can be solved by reinstalling some applications that were previously embedded in the device, as well as restoring factory settings.

If you just installed Marshmallow on your device, go to the Google Play Store and update all apps with a pending update. Another important tip is to clear the cache of apps already installed. To do so, go to: Settings> Applications> Select application> Storage and select “Clear data”.

If the problem persists, choose to restore the device to factory settings. Go to: Settings> Backup> Restore factory data.

3. Low performance with Marshmallow

If your smartphone’s performance has declined since you upgraded, this problem may be related to the amount of RAM memory occupied by the system. To free up memory just clear the device cache:

  • Restart the device in recovery mode (Recovery mode);
  • A list of options will appear, look for «Wipe data cache»;
  • Remember that for navigation in this mode it is necessary to use the volume and power keys of the device.
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Clearing the application cache can solve the low performance problem with Marshmallow./ © ANDROIDPIT

4. Battery problems with the Marshmallow

The new version of Android requires good processing power, so some users are reporting that the OS is draining the device’s battery quickly. If the new Twelve mode is not solving the problem, the way is to manage the individual consumption of each application manually.

First, make sure that GPS and Wi-Fi location services are not active, they can contribute to energy consumption when turned off. If the battery continues to drain quickly, go to the battery settings and see the power consumption by application: Settings> Battery. If application management does not help you, the only viable alternative is to restore the device to factory settings.

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Solve device battery issues with Android Marshmallow. / © ANDROIDPIT

5. Marshmallow battery charging problems

New Android updates can impact your device’s load time. You will notice that they happen more slowly. First, check that your charger and cable are in good condition, and even always choose the original device charger. These problems with first uploads are common. Follow the instructions below if your device is experiencing battery charging problems after the Marshmallow update:

  • Connect the charger to the wall outlet and then to your device. Wait a minute and see if the charging icon appears on the screen. Then press the power button for at least 15 seconds and see if the device turns on;
  • If your device still shows no sign of charging or not turning on, keep it plugged in for at least an hour. After 60 minutes, disconnect the charger and reconnect it after 10 seconds. Now, press the power button for 15 seconds and wait for the device to turn on again.

6. Wi-Fi issues with Marshmallow

The first problems with Android Marshmallow were reported by owners of Nexus 5, and involved connections to the Wi-Fi network. Initially, we recommend that you restart your can or router and connect the device with a new IP – if your IP is dynamic. Plug the device back into Wi-Fi and see if this instability will be resolved.

Before connecting the device, delete the old password reminder, so the device will forget the data from the previous connection. To do this, go to: Settings> Wi-Fi> Click the three dots> Forget that network.

Androidpit System update Nexus 6P 2

Data network problems after a system update are common. / © ANDROIDPIT

7. Problems with mobile data in Marshmallow

Many devices have had this problem in the past with other Android updates, with Marshmallow, this problem happens in isolation on some devices. To try to resolve this issue, we recommend that you restart your device in airplane mode with the data connection active and, after starting, disable airplane mode and test with Chrome.

If the problem is not resolved, choose to do a clean installation by resetting the device to its factory settings.

8. Bluetooth problems with Marshmallow

Bluetooth problems are more complex to solve, mainly due to the variety of devices that make use of this technology in different versions that, in addition, are controlled by software that is not always compatible with the latest version of Android.

First, try restarting the device and test Bluetooth. You can also find the software that controls Bluetooth and pay for your data or check for updates to it, go to: Settings> Applications> All and find the «Bluetooth».

9. Bug in the Menu to share content – Direct contacts

If you upgraded your Android’s operating system to Marshmallow, you may be experiencing an annoying problem when it comes to sharing content with your direct contacts. The error consists in not loading your direct contacts immediately when you touch the share button of any apps, like Google+, for example. Suddenly direct contacts appear over the channels available for sharing content.

The solution came with the OS update to Android 6.0.1. So, if you have a Nexus device, take advantage of the fact that factory images are already available and update your smartphone’s operating system to fix such a bug. So far, users of manufacturers like LG and Motorola have not yet reported having the same bug.

Have you ever had problems with Android 6.0 Marshmallow?