I know, I know: every new product is susceptible to failures and problems – things that engineers missed in the testing phase and are discovered by poor “lucky” users. Some of these flaws are very mild, others are very explosive. The fact is, I don’t remember a product in Apple’s recent history with as many problems reported by users around the world as new ones. MacBooks Pro – and look, I’m not even talking about the innumerable criticisms of the project’s conception, but real failures.
By the way, we’ve already made two beautiful compiles of small defects of the most different types found in the newest Apple computer [1, 2], in addition to covering a strange malfunction in the keyboard responsible for producing a strange sound on some keys. Now, guess what, we have more reports of a strange sound coming out of the machines – this time, however, the question seems to have nothing to do with the keyboard.
On the official Apple forum and also on the website MacRumors, an increasing number of users have reported that their new MacBooks Pro have been producing strange “pops”; the sounds, according to one of those affected, are similar to those obtained when you press a PET bottle with your hands and seem to come out of the computer base – the reports are divided on the precise location of the source of the noise; some claim that it comes from the part just below the trackpad, while others say it comes from the part next to the articulation with the screen.
Apparently, the problem is almost exclusive to the 15-inch models, although the 13 ″ version has also appeared in some reports. There is no pattern for cracking, but they seem to be more frequent when the machine is in the middle of more intense activities (like games or heavy software) and the fans kick in harder. One of the users wrote:
The sound rarely occurs – it may be several days or more without my hearing it. When he appears, however, it can happen two or three times in a half hour. I cannot make any association with what I am doing at the time of the occurrence, so I cannot reproduce it.
Apple has yet to comment on the issue, which has prompted the community to raise a number of possibilities for the problem. The biggest concern has to do with the battery, the largest portion of which is below the computer’s trackpad – as is well known, a popping sound from a battery is never a reassuring signal. Other users, however, have suggested that the noise may be related to a warming of the joint: as is well known, all material expands or contracts with changes in temperature, and perhaps this oscillation is causing something not to work in the most perfect way. harmony inside.
Still, even if the problem does not affect the operation of the computer at all, it is obviously something that should not be happening. Some of the affected users took their MacBooks Pro to Apple stores or authorized service and were frustrated: some reported that their logic boards were replaced and the problem still persisted, while another, whose machine has a small dent, was informed that replacing the lower housing (which, according to the assistance, would solve the problem) would cost US $ 130 – even with the computer under warranty – because it was a defect caused by the customer himself.
We will be waiting for some official response from Apple for the case. In the meantime, I address the owners of the new MacBook Pro who read this text: have you noticed any strange noise of this type on their machines recently?