TeleSUS call generates current on WhatsApp and confuses users

0136: Panggilan TeleSUS menghasilkan arus di WhatsApp dan membingungkan pengguna

A chain that circulates on WhatsApp in the past few days claims that calls from number 0136 are scams to steal the account on the messenger. However, the phone mentioned in the message is certified as a Ministry of Health number, so calls identified in this way are not at risk.

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The automated call of the Health Dial is actually an action by the Ministry to track probable cases of Covid-19, and are made by the numbers 136, 0136 or 00136. Although the chain in question is false, it is necessary to pay attention to fraud with telephones similar to TeleSUS, as advised on Wednesday (15) of the Ministry of Health’s official Twitter and Facebook accounts.

1 of 1 Scammers can take advantage of calls from Disque Saúde – Photo: Luciana Maline / dnetc

Scammers can take advantage of calls from the Health Dial – Photo: Luciana Maline / dnetc

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0136 called? Understand the numbers of the Ministry of Health

The calls from the Ministry of Health are made through the numbers 136, 0136 or 00136. The calls are automatic and made by a robotic voice, which starts the call asking if the citizen is available to answer some questions.

The questions mostly refer to the person’s health status, and can be answered with «yes» or «no». The questionnaire can serve as remote assistance and mapping areas of risk of contagion.

The call ends with instructions from the Ministry for people to stay at home. According to information from the Ministry of Health, the calls should reach about 125 million Brazilians and will serve as a tool to monitor the dissemination of Covid-19 in the national territory.

TeleSUS is the name of the set of measures implemented by the Ministry of Health to assist the population in a non-face-to-face manner. The Coronavirus SUS application, which gives tips on how to identify the symptoms of Covid-19, is an example of one of the services at a distance.

It is also possible to obtain this information through the TeleSUS chat on the Internet, available through the address

Automated phone calls about the new coronavirus were announced earlier this month as part of the TeleSUS service package. The initiative uses Dial Health to call citizens to track infections with the new coronavirus.

Fake chain claims WhatsApp cloned with TeleSUS

Disque Saúde is being the target of fake news through a chain sent through WhatsApp groups, which claims that the number 0136 is applying cloning scams for messenger accounts. According to the current, a criminal behind the call would invade the victim’s WhatsApp to ask acquaintances for money. Sought by dnetc, the Ministry of Health confirmed that TeleSUS can also appear on the cell phone as a call from the number 0136.

The chain claims that the person may have WhatsApp cloned when answering 0136 calls. The scam consists of trying to activate the person’s WhatsApp account on another cell phone without them knowing it. The criminal calls the victim asking for a code sent by SMS, which is actually the sequence needed to register the victim’s WhatsApp on the scammer’s cell phone.

When the victim passes the code on to criminals, they are able to clone WhatsApp on another device, and have access to all conversations and media shared on the messenger. Then scammers can impersonate the victim to talk to her friends and ask for money.

It is worth remembering that the act of receiving or answering the call does not leave the cell phone vulnerable to the cloning of WhatsApp, but rather passes the account activation code to a possible scammer. The 0136 phone is safe, but it is important to pay attention to other variations that take advantage of the Ministry of Health’s number.

How to protect yourself from possible scams

The possible actions of criminals with similar numbers drew the attention of the Ministry of Health, which used its official Twitter and Facebook account to clarify to the population that SUS is making calls, but that it does not ask for personal data, donations or transaction values. in cash.

TeleSUS calls are made only by automated voice. The Ministry of Health does not contact you to ask for financial data, such as credit card numbers, bank passwords or codes sent by SMS. Be wary of personal and suspicious questions.

In addition, it is worth checking the caller ID: the TeleSUS number is the same as that of Disque Saúde, 136 (or 0136 or 00136). In the case of cell phones, the smartphone must not recognize the location of the call – the screen should display only the numbers confirmed by the Ministry.

Via Ministry of Health

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