DECO warns of overriding rights in online music
DECO is alerting consumers to what it calls «violations of the right to private copying» in music acquired over the Internet. The consumer protection association visited several stores online …
Tag: Deco
Telecommunications continue to lead complaints at DECO
Telecommunications continues to be the area that generates the highest volume of consumer complaints to DECO, which in 2009 received around 380 thousand complaints, a third of which in …
Deco points to lack of transparency in Triple Play prices
The lack of transparency in the information on the Triple Play service tariffs (which include television, Internet and telephone) and the offer of unlimited traffic, which is not available …
"Keep the law for good". DECO warns of information gaps in online supermarkets
The COVID-19 pandemic has led consumers to choose online shopping many times, thus not needing to go to the supermarket. However, DECO warns that the information made available on …
Invoice discounts and free COVID-19 tests? DECO identifies hundreds of scams in the middle of a pandemic
DECO has again warned consumers of the growing number of online scams and scams that are trying to take advantage of users' fears surrounding the COVID-19 pandemic. Over the …
DECO joins PJ notices: Watch out for online opportunists
Online fraud warnings multiply as more people are quarantined, permanently connected, and many in telework, more exposed to messages and emails. DECO has just issued a warning that joins …
DECO takes stock of a decade: received 4.5 million complaints from Portuguese consumers
In the form of a balance sheet for the last decade, between 2010 and 2019, the Consumer Protection revealed that the Portuguese made about 4.5 million complaints. The telecommunications …
TP-Link Launches Mesh Deco M9 Plus Router, which lets you control connected devices
THE TP-Link announced his newest router with wifi mesh, O Deco M9 Plus. The manufacturer's second model with connection technology, followed by the Deco M5, and has several improvements …
Deco tests digital terrestrial television boxes
Deco undertook, through a protocol signed with Anacom, to ensure comparative tests for all set-top boxes destined for DTT that may appear in the national market. The agreement was …
TP-Link Launches New Deco M5 Router with Emphasis on Design and Security
O Deco M5 is the youngest router gives TP-Link, a discreet, circularly designed device with built-in virus and malware protection system to try to protect all devices that connect …
DECO credit simulators close to 40 thousand consultations
Credit simulators made available over the Internet by DECO total, to date, 37 thousand consultations. The figures were put forward by the consumer protection association in a balance sheet …
Deco calls for new changes in SMS legislation
The new decrees-laws on added-value SMS are not being enough to end consumer complaints, warns Deco, which calls for greater inspection and the default bus for this type of …
Deco criticizes synchronized rise in youth tariffs
Deco has filed a complaint and a request for an inquiry with regulators about the «strangely synchronized and analogous» rise in some mobile communications tariffs. At issue are the …
Deco criticizes customer support fees
The changes introduced by the operators of the mobile network in relation to the rates applied to calls to customer support «are not acceptable at all», not least because …
Deco advises via SOS Crisis
The Consumer Protection Association today launches a new line to help clarify consumer doubts. Available to all Portuguese, SOS Crise will answer questions in three different areas: consumption, credits …
