Tag: Deco
DECO is alerting consumers to what it calls «violations of the right to private copying» in music acquired over the Internet. The consumer protection association visited several stores online …
Telecommunications continues to be the area that generates the highest volume of consumer complaints to DECO, which in 2009 received around 380 thousand complaints, a third of which in …
The lack of transparency in the information on the Triple Play service tariffs (which include television, Internet and telephone) and the offer of unlimited traffic, which is not available …
The COVID-19 pandemic has led consumers to choose online shopping many times, thus not needing to go to the supermarket. However, DECO warns that the information made available on …
DECO has again warned consumers of the growing number of online scams and scams that are trying to take advantage of users' fears surrounding the COVID-19 pandemic. Over the …
Online fraud warnings multiply as more people are quarantined, permanently connected, and many in telework, more exposed to messages and emails. DECO has just issued a warning that joins …
In the form of a balance sheet for the last decade, between 2010 and 2019, the Consumer Protection revealed that the Portuguese made about 4.5 million complaints. The telecommunications …
THE TP-Link announced his newest router with wifi mesh, O Deco M9 Plus. The manufacturer's second model with connection technology, followed by the Deco M5, and has several improvements …
Deco undertook, through a protocol signed with Anacom, to ensure comparative tests for all set-top boxes destined for DTT that may appear in the national market. The agreement was …
O Deco M5 is the youngest router gives TP-Link, a discreet, circularly designed device with built-in virus and malware protection system to try to protect all devices that connect …
Credit simulators made available over the Internet by DECO total, to date, 37 thousand consultations. The figures were put forward by the consumer protection association in a balance sheet …
The new decrees-laws on added-value SMS are not being enough to end consumer complaints, warns Deco, which calls for greater inspection and the default bus for this type of …
Deco has filed a complaint and a request for an inquiry with regulators about the «strangely synchronized and analogous» rise in some mobile communications tariffs. At issue are the …
The changes introduced by the operators of the mobile network in relation to the rates applied to calls to customer support «are not acceptable at all», not least because …
The Consumer Protection Association today launches a new line to help clarify consumer doubts. Available to all Portuguese, SOS Crise will answer questions in three different areas: consumption, credits …