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Study shows that iPhone 6 has the highest failure rate among iOS devices

Over time, it is common for gadgets lose performance and eventually have hardware or software problems. This is no different between iPhones and, according to a survey conducted by Blancco (a security and data management technology company), the iPhone 6 is the model with the highest failure rate among iOS devices.

According to the report State of Mobile Device Repair & Security, iPhone 6 topped the list with a failure rate of 22%; this means that more than one in five devices have been sent for repair or replacement at some point.

Blancco table with the most faulty devices

It is likely that the well-known problem with the batteries of the iPhones 6/6 Plus and 6s / 6s Plus may be behind this situation, considering that the software update released by Apple to solve the problem ended up worsening the performance of several devices. Several affected iPhone owners, including, are filing class actions against Apple, accusing the company of planned obsolescence.

Interestingly, the iPhone 6 Plus appears with a failure rate of 8%, lower than its successor. Even more intriguing – and which goes against what I said earlier – is the appearance of the iPhone 5s, with a failure rate of 5% (below models younger than him).

Among the iOS devices with the lowest failure rates are the iPad Air 2 (at 4%), iPhone X and iPhone 8 Plus (tied at 3%). For some reason, the iPhone 8 did not appear on the list.

The Blancco report revealed that Bluetooth is responsible for the performance problem most likely to affect iOS devices, followed by Wi-Fi, headphones and mobile data. In addition, the company found that 74% of gadgets from Apple run iOS 11 and another 17.7%, iOS 10.

With regard to Android devices, Blancco said in the report that Samsung devices reach 27.4% failure rate, the highest among manufacturers that use this operating system. Among the main problems, performance is what most affects these devices, followed by camera, microphone and battery charging.

The report data was obtained through iOS and Android devices taken by mobile operators and manufacturers to Blancco to perform tests and erase data from the devices. Therefore, the results indicate only the problems of a portion of devices – not the majority.

via AppleInsider

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