Anyone who has ever tampered with an electronic device, especially if it has just come out of the box, has certainly come across the unfailing ones. stickers affixed to “separable” parts of the product housing, usually with warnings such as “the warranty will be suspended by violation of this adhesive”. Well, according to the United States regulatory agency, this kind of warning may be on its days.
THE Federal Trade Commission (FTC, similar to our Procon) sent notices to six unspecified companies, but characterized as “United States manufacturers of automobiles, handsets and video game systems” stating that the use of so-called warranty seals illegal and opening a device cannot be considered a reason for cancellation of coverage.
The FTC reminds you that any device costing more than $ 15, whether a keyboard or a car, cannot have its warranty and return rights revoked upon opening on its own or repair by unauthorized agents; this is all due to a decree of 1975 called Magnuson-Moss Warranty Actwhich probe manufacturers put repair restrictions on their appliances not to be that they themselves offer these services and parts free of charge to consumers which, needless to say, nobody does.
unlikely that Apple is among the companies that received the notification from the FTC, after all Ma does not (thankfully) adopt the warranty seal strategy to check the opening or not of its devices and, it should be noted, the company has taken a step forward by announcing About two months ago, iPhones whose screens were repaired by unauthorized service centers were no longer losing their warranties.
In general, Apple also does not claim that its products opened on its own or by unauthorized service personnel automatically lose their warranties (even in some cases, it is impossible to determine if the device has been opened); instead, the company simply warns that third party repairs may cause damage to the devices. Nevertheless, there are reports of iOS updates that caused (or even completely broke) iPhones and iPads with unofficial components and the issue is rehearsing to come up again with the spread of iOS 11.3, as we commented yesterday.
All that said, before you go on embodying Professor Sparrow and opening / fixing all of your gadgets without fear of losing the warranty, it should be noted that the FTC's determination only (obviously) covers the US territory.
This way, in Brazil, things are more uncertain: the warranty seal is not legally valid (ie you can break it and still have a chance to get your warranty right, even if it will surely yield a good months of fighting with the manufacturer) ), but there is no legislation that obliges companies to provide warranty if a product is “infringed”. Therefore, if the manufacturer does a technical inspection of your appliance and proves that there is some kind of improper modification or the like, it is not illegal for the warranty to be revoked.
In the end, the tip is one: Just open electronic devices (especially if they are still under warranty) if you are absolutely sure what you are doing, with no chance of error. And if you choose unauthorized assistance, choose one that you fully trust yet, keeping in mind that incidents do happen and you risk running out of warranty. Stay tuned!
via the loop