This morning, fintech Nubank went through great instabilities according to the website downdetector. Several people reported that they were not able to make payment of slips and transfers between accounts. Users who complained that they were having difficulty performing operations via the smartphone app.
In the Nubank Blog there is still no report of what may have happened, but users on social networks have reported the same problem that we are experiencing here when trying to use the application.
Nubank crash reports on the Downdetector websiteIn our tests here the application displays the following message:
Error accessing Nubank appDespite the problems, fintech continues with its good service and always trying to solve the problems in the best possible way.
User reports:
@nubank you guys out of the air ???? I'm trying to pass a debt and s d error
– reizinho (@jordisrael) February 12, 2020
@nubank any problem with the nuconta right now? I can't access mine. Neither NuConta shortcuts appear in the app anymore.
– Gustavo Campos (@guhcampos) February 12, 2020
this type of problem rarely occurs with the Nubank platform. I, as a Nubank user for 5 years, have not suffered a single time to do anything in the Android app. The company always seeks to make updates available without delay to correct any bugs that users report.
We hope that the instabilities will not continue for long and will return to normal soon. We will keep you informed of any news. Stay tuned!
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