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Motorola: How to fix ColorNote bug on devices

Over the weekend, the Moto G 2014 presented a bug caused by the summer time, and now the users are complaining that your devices are experiencing sluggishness, sudden crashes and replays. According to Motorola, the issues are caused by an incompatibility of Android 4.4.2 and 4.4.4 with the ColorNote app. The manufacturer quickly announced on its official website the solution to the problem, which you can check out below.

moto x g 2014 4
Motorola devices are experiencing OS compatibility issues! / ANDROIDPIT

At first, Motorola smartphones have been restarting on their own since October 18, and this was not the fault of a spirit with poorly resolved problems on earth, but of the ColorNote app. The application on the system native, so the problem really seems to be isolated.

Apparently, the bug has been reported in the new Moto G and Moto X. However, if your device has been experiencing slow and sudden replays, we advise that you also do the process below. The following is the solution published by Motorola:

Dear customer,

A problem detected with the "ColorNote" app caused some devices running Android 4.4.2 and 4.4.4 to slow down and restart on October 18th.

If you have this problem and have the app installed, we ask you to turn the phone off and on again to get your smartphone back to normal operation.

If you still notice that the device has not returned to normal, we request that you temporarily uninstall the ColorNote app until we have a definite solution to share.

To uninstall the app, follow these steps:

Remember that you may lose your archived notes. If possible, back up your files first. And check out the ColorNote FAQ for questions.

For users who wish to continue using ColorNote, we will share more information as soon as possible.

– V to Configure> Applications> Downloaded.

– Search for the ColorNote app and select it.

– Click on "Uninstall.

– Switch the device off again, and then turn it on again. The phone should return to work normally.

Remember that you may lose your archived notes. If possible, back up your files first. And see the ColorNote application FAQ if you have any questions.

For users who wish to continue using ColorNote, we will share more information as soon as possible.

And, after performing the step by step indicated by Motorola, your Moto returned to normal operation? Do you really have ColorNote installed on your device?

. (tagsToTranslate) Incompatibility (t) Application (t) ColorNote (t) Motorola