Not today that the use of liquid immersion indicators by Apple is criticized by users, who often lose the warranty of their iPods and iPhones due to sudden temperature changes or the like. But recently this attitude became a case of justice against the company, opened by a user who did not accept to have the guarantee of his smartphone canceled.
According to Apple, the liquid immersion indicators are activated only in excessive contact with water, but since they started being used on iPods, iPhones (2007) and MacBooks (2008), many people have started to question the possibility they are activated in common cases of high humidity, within the limits established by the company. That would mean that they can give (and probably do) false positives, something that she certainly doesn't accept as an excuse for anyone either.
However, this process may be the first to challenge Apple's opinion on the matter, since the user affected by its warranty cancellation policy claims not to have placed its handsets under any excessive contact with liquids. In less than two months, she lost two iPhones due to that claim.
Now, with a lawsuit open, it will be possible to prove whether Apple is abusing the use of automated indicators to refuse repairs to products that stop working under warranty. Improvements to this type of feature have been the focus of company patents in the past, but to date no improvements have been made to the way its detection technology works.
(via AppleInsider)
