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IOS update to be released next week will include tool to diagnose iPhones that shut down from nowhere

Two weeks ago, Apple announced a program to replace iPhones 6s batteries that turn off unexpectedly. The a priori news was very good, but the problem that the recall s only includes some iPhones 6s manufactured in September / October 2015 not even iPhones 6s Plus are on the cake, let alone other generations.


We updated the original story a few days ago with an Apple statement regarding the problem, which would have to do with certain battery components in these iPhones having been exposed to controlled ambient air for longer than they should have during their manufacturing process.

Today, Apple posted a new statement in the same Chinese support article in response to constant complaints from users of iPhones not covered by the exchange program.

A small number of customers outside the reach of the program also reported unexpected shutdowns. Some of these shutdowns can occur under normal conditions in order to protect the iPhone and its electronics. In order to obtain more information, we are including additional diagnostic capabilities in an iOS software update that will be available next week. This will allow us to collect information over the next few weeks that can help us improve the algorithms used to manage battery performance and shutdowns. If such improvements can be made, they will be delivered in future software updates.

Such an update to which Apple most likely refers iOS 10.2, which reached its sixth beta verse yesterday.

I really hope that this effort from Apple is for real, not least because battery problems / unexpected shutdowns are really very, very common around. That is why I am bothered by this company's habit of saying that problems of this type affect “a small number of customers”. Make me a bun, Apple!

[via 9to5Mac]