Instagram is unstable and has problems on Thursday afternoon (2).
According to reports from users on the Internet, it is not possible to post Stories or photos on the social network.
The problem, which affects several countries, including Brazil, and started around 15:45.
During this period, the DownDetector website, which monitors the functioning of services on the web, reached a peak of over 10,000 complaints.
THE dnetc got in touch with Instagram in Brazil, who said he was investigating the situation.
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According to DownDetector, the main complaints are related to the publication of photos: it is not possible to post in Stories, nor in the feed.
Some users also claim that they are unable to view their friends' Stories.
Despite the problems, the feed continues to display posts normally, according to reports.
Instagram has problems posting photos Photo: Nicolly Vimercate / dnetc
Google Trends, a tool that monitors Internet searches, registered an increase in users' searches on the subject.
Terms like "Instagram doesn't publish", "I can't post a photo to Instagram", "I can't post a Story to Instagram", "Instagram is off the air today" and "Instagram isn't working" appeared among Google searches in the last hour.
On Twitter, some users complained about instability on Instagram, reporting that they were unable to post photos.
It is worth remembering that, within two days, this is the second time that the social network has problems.
On the night of last Tuesday, Instagram, Facebook and WhatsApp were due to a network error, since the three apps belong to Facebook.
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– April 2, 2020
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In this case, there is nothing the user can do to resolve the bug, as it is a general failure.
Actions like clearing the cache and updating the app should not be effective.
The only alternative is to expect a solution from Instagram itself.
