Learn how to cancel app subscriptions directly from the Google Play Store
Since the last few years we have gone through a real revolution in apps, in which the use of apps for different reasons – whether to watch movies, maintain an exercise routine or look for tips from the best restaurants in the region where we are – has become commonplace, that the act of paying a fee has also become commonplace monthly payment to be able to use some specific apps to help us make our lives easier.
But in a time of pandemic that brings with it a severe economic crisis that, in turn, is exponentially increasing the number of unemployed worldwide, many people are looking for ways to tighten their belts and cut their monthly expenses – and cut back at tuition of some apps which are more superfluous than really essential can be a good first step from where to start this expenditure restraint.
S that while sign these applications are pretty easy (usually apps who work with this type of charge all the time introduce you to boats for sign it with just one click while you're already using them), to cancel subscriptions it is usually not an option that is so obvious.
So we will teach you here how to easily cancel signature of any application you have purchased on Google Play Store, that is, the step by step that we will show here to work on any cell phone that uses the system Android.
Canceling a subscription on Android
First of all you must open the application from Play Store, and not the app whose subscription you want to cancel. This is because, even though the entire subscription process takes place within the application itself, the cancellation managed by the store itself apps of Google.
Unlike subscriptions, the entire cancellation process is managed through the Google Play Store itself (Capture: Rafael Rodrigues / Showmetech)With the Play Store open, you must then open the main menu of the store (indicated by the button with three parallel horizontal bars, which is at the top of the screen, on the left side of the search bar) and then choose the option Subscriptions.
When opening the Play Store main menu, the option “Assinaturas” one of the first on the list (Capture: Rafael Rodrigues / Showmetech)When choosing this option you will be taken to a new screen, where a list of all apps whose subscription are managed by Google. It is important to note that some applications that you may have on your device and that require a subscription (such as Netflix or the Amazon Prime Video) will not appear in this list because whoever manages their subscription in the Google, but the company itself is responsible for the app, and to unsubscribe it will be necessary to access the service's page or app.
When choosing the option “Subscriptions”, you will be taken to a list of all applications whose subscription is managed by Google (Capture: Rafael Rodrigues / Showmetech)So, if the application you want cancel does not appear in this list, what you should do then look for how to unsubscribe from this specific app, as in these cases each company has its own cancellation. But if what you want cancel is appearing in the list, just select the application you want to end your signature, and then you will be taken to a new screen.
This screen will show some important information about this signature specific, such as what was the contracted plan, the amount you are paying to use that app, what is the method of charging used (for example, if it is charged on the credit card, the app will show the flag and the last four digits of your card) and what is the alternative form of payment (if you have set up a second form of payment in case the charge on the principal ends up failing).
When choosing the application, you will be taken to a screen with all relevant information about your subscription (Capture: Rafael Rodrigues / Showmetech)Then scrolling through this screen, at the end of it you will find the option Cancel subscription. When selecting it, you will be taken to a form asking what was the reason for the cancellation, such as technical problems, discovered a better app or financial problems.
This form is important for the developer of the app, because from his answers it will be possible to understand what is causing users to give up signing it and, thus, develop strategies to try to better retain their customers. So, answer the form with the option you think is best, select continue and you're done! You just unsubscribed from that app.
After choosing the reason why you are canceling the app, just select the “Continue” button and your subscription will be automatically canceled (Capture: Rafael Rodrigues / Showmetech)important to stress, however, that the Google does not offer refunds of amounts paid in subscriptions of applications, then the cancellation not guaranteeing the user a refund for any period that has not yet been used, but only preventing a new automatic charge from happening.
For example, if you made a signature It is valid for a period of three months and, after just one month decided to cancel it, by doing so you will not receive a refund equivalent to the two months you still have in use for the application. Instead, what will happen is that, during those two months, you can continue using the app with all the advantages of a subscriber, but lose that status at the end of this period.
The same is true with apps that charge recurring (monthly) charges: if you cancel signature even hours after charging a new period, you will not receive a refund of the charge, but you can stay for a month using the application as if it were subscriber, only with the concern that no additional charges will be made after this period.
After canceling an application subscription, the Play Store “Subscriptions” menu indicates how long you can continue using the app before the cancellation actually happens (Capture: Rafael Rodrigues / Showmetech)So it is important to always pay attention to the billing date of each app (something that is shown on the same screen where you ask for the cancellation) to ensure it is done before the app charges your card again.
Pausing a subscription
In addition to the option to unsubscribe, some applications also offer an option to pause your signature – that is, the app no ​​longer charges tuition, but you will continue to count as a subscriber, and the app will remain on your subscription list. Play Store even if you're no longer paying for it.
Although the Google does not offer a list of which apps allow this type of charge pause, this is more common in apps whose signature it depends on the user filling in a more complicated form than just the credit card number. One such example Fitbit, an exercise app that asks the user to provide a series of personal data during the signature so that he can develop special training for the individual needs of this user.
In these cases, the option can be found on the same screen where the cancellation gives signature, rather than just the option of cancellation there will also be an option to “pause” the subscription. When you choose it, the app will no longer charge you for your account, but will continue to appear in your subscription list. Play Store.
If you want to resume the charges, just go back to the same screen that you “paused” the application and then choose the option to continue subscribing. It is necessary to be aware, however, that when choosing this option the charge will be automatic, and not on the previous date. For example, if you paid the monthly payment the app every day on the 15th and, three months after pausing, decided to resume using it on the 5th, the app will then charge monthly payment starting every day 5.
Source: Android Authority
