Transforming a WhatsApp registered number into a WhatsApp Business business account is a simple task. Conversation history can be imported using the Google Drive backup feature. This way, the user can take advantage of the Business version of the application without missing a message. However, if you decide to go back to the traditional version of the messenger, the story cannot be maintained. Also, the number can be used in just one of the apps.
In the following tutorial, check out how to convert your company's WhatsApp into a business account to take advantage of WhatsApp Business. The procedure was performed on a Moto E5 Plus with Android 8.0 Oreo, but the tips also apply to other phones with the Google system.
How to create a company profile in WhatsApp Business
How to Turn WhatsApp into a Business Account (Business) Photo: Raquel Freire / dnetc
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Step 1. If you want to keep your conversations, you must back up or update. To do so, access the WhatsApp settings;
Access WhatsApp Settings Photo: Play / Helito Beggiora
Step 2. Then tap "Conversations" and open "Conversation Backup";
Open backup settings Photo: Playback / Helito Beggiora
Step 3. Tap "Back up" and wait for WhatsApp to back up your conversations to Google Drive;
Update or create a backup of Google Drive Photo: Play / Helito Beggiora
Step 4. Now open WhatsApp Business and tap "Agree and Continue". Then enter your company phone with the DDD and click "Advance";
Setting Up WhatsApp Business Account Photo: Reproduction / Helito Beggiora
Step 5. A confirmation message will inform you that the number is currently registered with WhatsApp and will be transferred to WhatsApp Business. Tap "Continue" and enter the confirmation code received by SMS message;
Confirm phone number Photo: Reproduction / Helito Beggiora
Step 6. The app will then request access to your files and contacts. Tap "Continue" and "Allow" to authorize;
Let the app access your contacts and files Photo: Playback / Helito Beggiora
Step 7. The option to restore the backup of conversations will be displayed. In this case, tap "Restore" and wait for the files to download from Google Drive. When done, click on "Advance";
Restoring backup of conversations Photo: Reproduction / Helito Beggiora
Step 6. Enter the name of your company and select the category. If desired, add a profile photo by tapping on the camera icon. Finally, select "Next" to finalize the setup and access the conversations screen.
Finishing WhatsApp Business setup Photo: Reproduction / Helito Beggiora
Ready! Take advantage of the tips for converting your business number to a WhatsApp Business business account.
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