The error «Err_too_many_redirects» can appear in Chrome when accessing a website. The problem, which has been reported by browser users around the world, prevents viewing pages accessed by the user. The message is common for developers when installing certificates on websites. However, for no apparent reason, the error is also reaching ordinary users.
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There is no official Chrome solution to resolve the issue. However, a few simple tips can help users avoid it. The error is linked to caching performed by the browser. If you have come across this message and want to return to your favorite sites as normal, follow the step by step below.
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Step 1. Open the same website in other browsers, such as Firefox, Opera, Safari etc. If the error persists, the problem may be with the site server. For these cases, just waiting until the problem is solved by the webmasters.
Try to access the site with the message Err_too_many_redirects in other browsers – Photo: Reproduction / Marvin Costa
Clear browser data
If the error appears only in Chrome, clearing your browsing data may be the solution. The website cache can contain defective files and other problems that induce the message to appear and prevent navigation. Remember that this procedure will delete saved passwords, browsing history and cookies.
Step 1. Click on the three dots icon in the top right corner of Chrome and access the «Settings» option;
Action to view the Google Chrome browser settings on the PC – Photo: Reproduction / Marvin Costa
Step 2. Scroll the screen to the end and click on the «Advanced» option;
Action to view advanced Google Chrome settings – Photo: Playback / Marvin Costa
Step 3. Click on «Clear browsing data» to see the options offered by the resource;
Action to view options for clearing browsing data in Chrome – Photo: Reproduction / Marvin Costa
Step 4. Click «Clear data» to perform the action.
Action to clear Google Chrome browsing data on PC – Photo: Reproduction / Marvin Costa
Check installed extensions
Malicious extensions can generate several problems and compromise the user’s security on the web. If you noticed that the problem started after installing an extension, think that it may be the problem. To be sure, we recommend finding and uninstalling any new extension quickly.
Step 1. Type or paste in a new tab the following link «chrome: // extensions», without the quotes. After pressing the enter key on your keyboard, the browser will redirect the page to the extension management screen. At that moment, find the last installed extension and click on the «Remove» button;
Action to start the removal of an extension installed in Google Chrome – Photo: Reproduction / Marvin Costa
Step 2. Confirm the action by clicking the «Remove» button.
Action to remove a malicious extension in Google Chrome – Photo: Reproduction / Marvin Costa
Check the operating system date and time
If the system date and time is wrong, the browser and other installed software may have problems. Windows offers a quick way to solve this problem.
Step 1. Click on the Windows icon and then go to «Settings»;
Action to access Windows 10 settings – Photo: Playback / Marvin Costa
Step 2. In the system menu, choose the «Time and language» option;
Action to view options for time and language in Windows 10 – Photo: Reproduction / Marvin Costa
Step 3. Under «Date and time», check for any errors in the current time and the system date. Remember to leave the «Time Zone» option set to «Brasília».
Action to check the system date and time in Windows 10 – Photo: Reproduction / Marvin Costa
These are the recommended methods to resolve the «ERR_TOO_MANY_REDIRECTS» problem. If none of them resolve, remember to try to access the site with the message at a later time.