Uber allows you to request user information in a simple and practical way. The data can be requested by the app available for Android and iPhone (iOS) and have travel history, location, contacts with drivers, among others, according to the use of the application. It is worth mentioning, however, that the files will not be deleted from the service after the procedure.
In the following tutorial, the dnetc shows you how to request your data on Uber. According to the company, "it takes 2 working days to compile your data", which will be sent by e-mail once everything is ready. However, during our tests, the notification arrived within hours of the request. The procedure was performed on a cell phone with Android O (8.0).
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See how to request your Uber data Photo: Carolina Ochsendorf / dnetc
Step 1. Open the Uber app as usual and tap on the icon formed by three horizontal lines, on the upper left side of the display, to access the service options. Then go to Help.
V in Help on the Uber app Photo: Reproduo / Taysa Coelho
Step 2. Then, select the More option and then select Legal, privacy and other questions.
Uber Help menu items Photo: Reproduo / Taysa Coelho
Step 3. On the next screen, tap on How to download your data and press on the link Request your data provided by the service.
V in the "How to download your data" option from the Uber app Photo: Reproduo / Taysa Coelho
Step 4. You will be directed to the company's website and you must enter an email or phone number registered with Uber and go to Avanar. You will need to confirm your identity in the box next to the text I am not a robot and follow the process in Avanar, again.
Enter the email or mobile number registered with Uber Photo: Reproduo / Taysa Coelho
Step 5. For your security, you will need to enter the password used in the app and continue to Next. The service will send a confirmation code via SMS to the registered smartphone number. After receiving it, enter the four digits and then go to Check.
Insert the confirmation code sent by Uber Photo: Reproduo / Taysa Coelho
Step 6. Then, you will finally be directed to the page to ask for the information that Uber needs in the service. To do this, tap Request my data. Then, the service will confirm the request.
Requesting Uber data Photo: Reproduo / Taysa Coelho
After that, it will be necessary to wait for an email or SMS informing when the data will be available to be downloaded.
How to download Uber data
Step 1. Upon receiving Uber's email, open the message and tap the button with the text Go to download page. Once again, it will be necessary to enter the password to access the transport service app and confirm in Next.
Uber sends a link to downlod the data by email or SMS Photo: Reproduo / Taysa Coelho
Step 2. You will be directed to the data download page. Touch Download data to start the process. The file will be downloaded to your smartphone or computer and divided into folders. It is worth mentioning that the documents are in CSV format and a specific app may be needed to read the files, such as Files Go.
Downloading data from Uber Photo: Reproduo / Taysa Coelho
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