The Free Market allows qualifying sellers after purchases. In this way, the platform creates detailed profiles of reputation on the service of each of them. The function is available on smartphones with Android or iPhone (iOS) and also in the web version. The feature serves as a parameter for other users, who can search multiple advertisers before closing a deal. This information offers a notion about the quality of the products and the honesty of the person who sells on the website. Check, in the following tutorial, how to qualify in the Free Market the sellers with whom you made purchases.
Mercado Livre provides space for users to evaluate advertisers Photo: Reproduo / dnetc
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Step 1. Open the Mercado Livre website and click on your name in the menu, if you are already logged in. Otherwise, login;
Click on your name to see the options related to your account Photo: Reproduo / Filipe Garrett
Step 2. Choose "Purchases" from the list of options displayed;
Choose "Purchases" to access the history Photo: Reproduo / Filipe Garrett
Step 3. Next, you will be taken to the history of purchases made at Mercado Livre. To qualify a seller, just click on "I have the product" for purchases with the product withdrawal personally, or "Opinion on the seller", if the product has arrived through Mercado Envios;
The message may vary depending on the type of product withdrawal Photo: Reproduo / Filipe Garrett
Step 4. The next screen presents a simple interface and allows you to classify the seller based on three alternatives: good, bad or regular. Take into account the quality of the service, the level of information received, the seller's posture in the negotiation and whether the product received is in accordance with the announcement;
Tip: Mercado Livre gives 21 days to issue a judgment on the seller. According to the order, it may be interesting to wait a few days to test and make sure that the product is in order and then sort.
Choose the rating you want to give the seller Photo: Reproduo / Filipe Garrett
Step 5. After classification, it is possible to make optional comments regarding the seller. That way, you can highlight something positive or negative, which I would like to inform other users. To proceed, click "Confirm";
In addition to classifying it as good, regular or bad, it is allowed to give more context to your opinion with comments Photo: Reproduo / Filipe Garrett
Step 6. Finally, Mercado Livre displays a validation message and publishes its comment on the profile of the respective seller.
Screen confirms receipt of the qualification, which will be available on the seller's profile Photo: Reproduo / Filipe Garrett
Ready. Take advantage of the tips to classify a seller in Mercado Livre and help other users of the platform.