Here is the situation that many users go through: they buy a new iPhone, but still use it an old device, such as an iPad 2 or an iPhone 4, which does not allow you to update the system beyond iOS 8. Then, because of two-factor authentication, you can no longer connect the iCloud account to the old device, even if you enter the correct password. On the newer device, incessant messages appear, saying that there is another device trying to connect to the account, but when authorizing and viewing the authentication code, it does not know where to enter it on the old device.
In this article, we will explain to you the reason for this and how to easily solve this problem.
Difference between the old and the new method
In 2013, Apple decided to strengthen the security of iCloud accounts with the technique of Two-Step Verification. It consists of sending an authentication code via SMS message every time you try to connect to your account.
On iOS 9, she decided to improve the feature by integrating it directly into the system. With a new name (Two-Factor Authentication), the user simply has another Apple device that they trust and the code appears on it automatically, without sending SMS.
Problems on devices with old system
Since iOS 10.3, Apple has practically “forced” the user to activate the two-factor authentication on accounts registered on the iPhone and iPad. This is great for security, as it prevents strangers who discover your password from being able to log into your iCloud account (as in the case of stolen devices).
However, for those who still have another device with a system prior to iOS 9, this authentication is not identified, causing inconvenient warnings and not allowing you to connect the Apple ID to that device.
As much as you enter the correct password for your account, the old system can’t connect and warnings continue to appear on your other devices. The situation is annoying and the user usually feels frustrated, thinking that he will no longer be able to use that device with his Apple account.
This happens with all devices that have not upgraded to systems starting with iOS 9.
How to solve
The solution that Apple came up with is not at all intuitive and requires a lot of study of the supporting documents. We will save you from this search for information, counting here the step by step for you to authenticate a device with old system:
Step 1: Connect your device (iPhone, iPod touch, Apple TV or iPad) with the old system and wait for the prompt to enter the Apple ID password. If it doesn’t appear, go to Settings and log into your iCloud account.
Step 2: Take your latest trusted device and go to Settings ›Your account› Password and security and tap on the “Receive the verification code“.
Step 3: You will now add this verification code at the end of the Apple ID password on the old device. It is important that you enter the correct password together with the verification code, without spaces.
Ready! From this moment on, you have connected your Apple account to your old device. Do this with all your old devices or whenever you need to enter your Apple account password. Remembering that this is only necessary on accounts with Active Two Factor Authentication.
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