The Unimed application allows you to find a company call center directly by cell phone. Available for iPhone (iOS) and Android, the tool uses the location of the smartphone to locate the nearest unit, the first step to clear up doubts, present documents and solve problems related to the health plan.
Available to anyone, whether client or not, the feature does not require a login and password to be used. In the following lines, learn how to perform the procedure The step by step was done on an iPhone 7 with iOS 11, but it also works for other operating systems.
Tutorial shows how to use the Unimed Com Voc app to find company call centers in your city Photo: Reproduo / Marvin Costa
How to open ZIP file on mobile
Step 1. Open the Unimed app and login. If you are not a customer, tap "Enter as a visitor" on the "Continue" button.
When accessing the Unimed Com Voc application without informing customer data Photo: Reproduo / Marvin Costa
Step 2. Select the option "Unimed Closest" and allow the application to access your location.
To allow the Unimed Com Voc app to access the location of the cell phone Photo: Reproduction / Marvin Costa
Step 3. Once this is done, the service unit closest to the health plan will appear on the screen. You can see the address and consult the phone number for questions.
Unimed's app indicates nearest service unit Photo: Reproduo / Marvin Costa