WhatsApp Business is available for all iPhone (iOS) users. The free commercial version of WhatsApp comes to Apple's system and brings useful features to the company, such as sharing business information, physical address, opening hours, email, website and phone. In addition, there is the possibility to create automatic answers that promise to optimize your time. The service was released on Brazil's App Store this past Thursday (4) after testing on TestFlight.
The business platform arrives more than two years after Google's launch on Android. In the following tutorial, prepared by dnetc, check out how to download and configure the WhatsApp Business version on your iPhone. The procedure was performed on an iPhone 8 with iOS 12, but the tips apply to any Apple phone model.
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Learn how to create a business profile in WhatsApp Business for iPhone Photo: Helito Beggiora / dnetc
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Step 1. Install WhatsApp Business on your iPhone from the dnetc page. When opening Messenger for the first time, tap "Accept & Continue". The service will request access to your contacts and permission to send notifications. Select "OK" to authorize;
Get started with WhatsApp Business on iPhone Photo: Playback / Helito Beggiora
Step 2. The application automatically detects the number. If you want to register another phone, go to "Use another number" and enter your company phone with the DDD. To finish, tap "OK";
Enter the phone number to register on the WhatsApp Business platform Photo: Reproduction / Helito Beggiora
Step 3. If the number provided is registered on another handset, a confirmation message will be displayed. Tap "Continue" and fill in the confirmation code received via SMS message;
Confirm your phone number on WhatsApp Business Photo: Reproduction / Helito Beggiora
Step 4. The option to restore the backup of conversations will be suggested. In this case, choose "Restore Conversation History" and wait for the files to download. When done, tap "Next";
Restore backup of conversations in WhatsApp Business Photo: Reproduction / Helito Beggiora
Step 5. Enter your company name and define the category. If desired, add a profile photo by tapping the circle. Finally, go to "OK" in the upper right corner of the screen.
Finishing WhatsApp Business setup Photo: Reproduction / Helito Beggiora
Step 1. After creating your account, tap "Settings" in the bottom right corner of the screen. Open "Company Settings" and select "Profile";
Access WhatsApp Business Settings Photo: Reproduction / Helito Beggiora
Step 2. Tap "Edit" in the upper right corner of the screen to add address, company description, office hours, email and website;
Add business information on WhatsApp Business Photo: Reproduction / Helito Beggiora
Step 3. Back to the "Company Settings" screen, go to "Link" to copy a shortened link to add to social networks. Upon being clicked, the customer will be taken directly to the conversation screen with your company on WhatsApp;
Get short link to chat with company on WhatsApp business account Photo: Reproduo / Helito Beggiora
Step 4. Under "Absent Message", enable automatic response sending to customers who contact you outside of office hours. To do so, set a time and, if you wish, customize the message;
Adjust automatic absence message in WhatsApp Business Photo: Reproduction / Helito Beggiora
Step 5. In the "Greeting Message" option, configure sending an automatic message at the beginning of the conversation;
Customize automatic greeting message on WhatsApp Business Photo: Reproduction / Helito Beggiora
Step 6. The "Quick Replies" item allows you to create shortcuts to frequently sent replies, such as thanks. Tap "+" in the upper right corner to create new phrase and shortcut. On the chat screen, simply type the shortcut (in this example "/ thanks") to send the answer.
Mount quick answers on WhatsApp Business Photo: Reproduction / Helito Beggiora
Ready. Take advantage of the tips and create a profile for your business on WhatsApp Business for iPhone.
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