Instagram offers business profile users the function of setting up quick responses as a way to speed up communication with followers and customers. The useful resource for those who receive a large volume of daily messages that can be replicated in a standard way, such as Thanks for the compliment! or Our team will analyze your suggestion.
READ: Eight little-known text functions on Instagram
The content associated with a shortcut word that, when typed in a conversation, causes the text to appear automatically. Check below how to activate and use the feature and make communication with those who follow your company on Instagram more dynamic.
How to view Instagram Direct messages from your PC
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Step 1. Open Instagram as usual and go to the blue arrow icon in the upper right corner to access Direct messages. J in the Message Box, enter any conversation;
Access Instagram Direct Photo: Reproduo / Taysa Coelho
Step 2. With the chat open, tap the dialogue bubble symbol, located next to the text box. The quick message window will appear on the screen. Tap on it to read all the content;
V on the Instagram dialogue balloon icon Photo: Reproduo / Taysa Coelho
Step 3. Now, tap on the + icon in the upper right corner of the app. Then, write in the Message field the quick text you want to include as a reply on Instagram Direct;
Choose the text you want to save to Instagram Photo: Reproduo / Taysa Coelho
Step 4. In the Shortcut field, choose the word that conditions the easy access to the quick response that is currently being saved. This word, when typed alone in a message, will be replaced by the desired text. Finish the process at the check cone in the upper right corner of the display.
Save the quick reply on Instagram Photo: Reproduo / Taysa Coelho
How to send a quick reply
Step 1. Open Instagram and go to the blue arrow icon in the upper right corner to access Direct messages. Then, enter the conversation in which you want to send the standard response;
Access Instagram Direct Photo: Reproduo / Taysa Coelho
Step 2. In the message box, write the chosen word as a shortcut, which in our example Thank you. When finished, the dialogue balloon turns blue. Tap on it so that the content saved as a quick reply appears in the text box automatically. V in Send to forward the content.
Type the word shortcut on Instagram Photo: Reproduo / Taysa Coelho