Uber Eats allows you to cancel an order by the app itself, available for Android and iPhone (iOS) phones. The most efficient way to do this is to use the "Cancel Order" button before the restaurant accepts the request. If the establishment has already approved the order, it is only possible to request the direct cancellation with the support of the service. delivery from Uber. Please note that the full amount is only returned if the order has not yet been accepted by the establishment. In situations where the order is accepted or ready without leaving for delivery, only part of the refunded value.
The absence of an intuitive cancellation method may result in the customer being unable to suspend delivery before delivery. Check it out in the following tutorial prepared by TechTudo, such as canceling an order placed by Uber Eats. The walkthrough was performed on a device with Google's operating system, but the instructions are equivalent to Apple's software.
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Uber Eats has native cancellation for users to drop order Photo: Divulgation / Uber Eats
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Orders not accepted by the restaurant
Step 1. After ordering food at Uber Eats see how, click the "Cancel Order" button before the restaurant accepts the request. Choose the justification for cancellation and click "Done";
How to cancel order on Uber Eats Photo: Reproduction / Anna Kellen Bull
Step 2. Simply confirm "Cancel Order" to not receive the food and will not be charged for the service.
How to cancel order on Uber Eats Photo: Reproduction / Anna Kellen Bull
Requests already accepted by the establishment
Step 1. After placing an order on Uber Eats see how, tap the receipt tab on the bottom bar of the screen. If you do not see the cancel option, make a note of the order number. Then go to "Help" and turn off the screen until the end. Select "Cancel my order";
Choose to cancel order in Uber Eats help menu Photo: Reproduction / Raquel Freire
Step 2. Slide the screen until you find the different Uber Eats technical support phone by location. Tap on the number to open the phone dialer with the sequence displayed on the screen. Initiate the call and, when answered, provide the request number to make the cancellation;
Uber Eats technical support phone number dial Photo: Playback / Raquel Freire
Step 3. Support will notify you if the order has been successfully canceled. The application displays the updated information and indicates that the order has been canceled.
Uber Eats request canceled via tech support link Photo: Playback / Raquel Freire
Ready. Take advantage of the tip and cancel your order on Uber Eats when you need it.
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