Nubank users can cancel NuConta easily, without any paperwork. The process can be performed by the company's official application in the account settings. To do this, your balance must be zeroed. Also, if you have taken out a loan, you need to finish repaying. In this case, you must advance the installments and settle all outstanding payments.
In the following tutorial, check out how to cancel your NuAccount through the Nubank app. The procedure was performed on an iPhone 8 with iOS 12, but the tips also apply to users of Android devices.
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Learn how to cancel your account easily through the Nubank app. Photo: Paulo Alves / dnetc
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Step 1. If necessary, transfer your entire account balance to another bank. Check out how to transfer NuConta to other bank accounts;
Step 2. Open the Nubank app and tap on its name at the top of the screen. In the app's options menu, tap "Set UpNewAccount";
Access NuConta settings to initiate cancellation Photo: Play / Helito Beggiora
Step 3. Tap "Cancel Account" and finally confirm by tapping "Cancel My Account". If there is a balance in your account, you will be notified and cancellation cannot be made.
Confirm NuConta cancellation in the Nubank app Photo: Reproduction / Helito Beggiora
Ready! This will cause NuConta to be canceled and you receive an email confirming the termination.
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