The Free Market has changed over the years and has simplified the online shopping process, but it can still confuse novice users. In addition to having its own terms, such as express freight (the famous Sedex) and Mercado Pago, the site requires special care to search for reliable sellers.
The advantage is that, after some precautions (especially with games), it is easy to purchase products ranging from cell phones to clothing for an inviting price. See in the tutorial how to buy without a headache at Mercado Livre.
How to qualify in the Free Market
Mercado Livre one of the most popular shopping sites in Brazil Photo: Eduardo Machado / dnetc
Step 1. The first step is to look for reputable sellers on the website. The categories are based mainly on the evaluations of their clients, on a qualification that increases according to the volume of negotiations carried out. The best ones are marked with the MercadoLder medals (60 or more sales), MercadoLder Gold (280 or more sales) or MercadoLder Platinum (more than 871 sales).
It is also important to give preference to sellers who accept Mercado Pago, the native payment system of Mercado Livre. When selecting this transaction alternative, the platform is responsible for intermediating the delivery of money to the seller, which only occurs if the buyer makes a positive qualification at the end of the process.
All of this information is available on the product page, so read carefully the description of the item you want to buy and the seller's profile data.
Check the seller's reputation Photo: Reproduo / Paulo Alves
Step 2. You can find out more details through the question field integrated in the product page on Mercado Livre. It is advisable to wait for the seller's response before proceeding with the purchase.
Ask questions to clear up doubts at Mercado Livre Photo: Reproduo / Paulo Alves
Step 3. Having decided to purchase the product, check the option Buy now, next to the image of the item, to start the process the purchase will actually be made later.
Start the buying process at Mercado Livre Photo: Reproduo / Paulo Alves
Step 4. At the beginning of the purchase process, it is necessary to define the destination address of the product to calculate shipping and delivery time. If you already have an address registered to your profile, the field will already be filled in automatically. Otherwise, you can click on Add new address or Send to another address to change the purchase destination.
Enter the delivery address on the Free Market website Photo: Reproduo / Paulo Alves
Step 5. Once the address is defined, Mercado Livre Brasil will show freight options with price and term. The values ​​change according to the seller's offers and advantages offered to customers who accumulate points on the website. For small orders, sent by post, Normal PAC and Express Sedex freight.
Choose the type of shipping offered by Mercado Livre Photo: Reproduo / Paulo Alves
Step 6. Proceed to choose a card already added to your website account or select other payment methods. Mercado Livre accepts Visa, Mastercard, American Express, Hipercard, Elo and Diners Club cards, in addition to the plastic issued by ML itself. The site also allows you to pay with boleto or with the balance of Mercado Pago.
Choose payment method Photo: Reproduo / Paulo Alves
Step 7. Then, the user will be able to inform the CPF that they want to include in the Nota Fiscal. The function is useful when buying a gift. Fill in the information and select Continue to proceed to the next step in the process.
Inform CPF for invoice Photo: Reproduo / Paulo Alves
Step 8. Review the address and shipping time, payment method and the detailed purchase price. At the end, if nothing needs to be corrected, complete the action in Confirm purchase, in the lower right corner of the screen.
Payment confirmation takes place immediately via the Mercado Pago transfer and can happen on time for credit card payments, although the term in this last case also depends on the bank's approval. Purchases made with boleto take one to two business days to be identified.
Review the information and confirm the purchase Photo: Reproduo / Paulo Alves
Step 9. After confirming the purchase, Mercado Livre opens a chat window between the buyer and the seller. Finally, it is possible to obtain additional information, such as the product tracking code at the Post Office. At any time the user can follow the status of the transaction in the Purchases option of the main menu.
Talk to the seller after payment confirmation Photo: Reproduo / Paulo Alves