Galaxy S20 Ultra begins to experience problems with the camera, and Samsung promises improvements

Autofocus of the powerful camera of the Galaxy S20 Ultra started to present problems, but Samsung has not yet given details of what happened

The newly launched Galaxy S20 Ultra barely arrived in stores and is already failing. This time, the defect is precisely in the device's strong point: the camera set. The problems arose when the international press began to evaluate the smartphone.

One of the portals identified flaws in the camera's focus and excess skin smoothing. The focus system is not reliable, say the evaluations of the websites PC Mag and Input. Tests show that the camera Galaxy S20 Ultra it takes too long to focus on the subject and, amazingly, sometimes she fails to focus. The problem was also noticed when making video recordings.

Galaxy S20 UltraBarely launched and the new Galaxy S20 Ultra is already experiencing problems with the camera

In addition, the image processing is aggressive, in view of the fact that it softens the skin of the registered person. Considering that you can order now, we simply cannot recommend that you spend $ 1,400 on your smartphone the way it is, said PC Mag journalist Sascha Segan.

Launched at the beginning of this month, the Galaxy S20 Ultra a powerful device, with a set of cameras containing four lenses, the main one being 108 MP (Wide Angle), a 48 MP telephoto lens, a Ultra Wide with 12 MP and a depth sensor (DepthVision). It also has a feature for mobile phones: 100x zoom. O S20 Ultra the first smartphone in the world to allow 100 times enlarged photos.

What Samsung says

The company was asked about the errors presented. However, concrete information about the problems has not been clarified. Despite having announced that it is working on an update to improve the camera, the Samsung I still haven't said when the corrections will be made.

Galaxy S20 Ultra FocusThe main problem is in the camera focus of the Galaxy S20 Ultra

In a note to the portal The Verge, a Samsung said: “The Galaxy S20 has an advanced and innovative camera system. We are constantly working to optimize performance and offer the best experience for consumers. As part of this ongoing effort, we are working on a future update to improve the camera experience.

In South Korea, the owner of Galaxy S20 Ultra already released an update that improves the camera system. A video published this week on Youtube shows a small improvement in auto focus. However, it is still unclear whether this update is the same as the Samsung mentioned in the note and if it will be available globally.

O Showmetech have you met Galaxy S20 Ultra at the UNPACKED 2020. Soon, we will bring our impressions on the device.

Sources: The Verge; Mashable.