Cathy and Ian Finley of Langley, Canada, lived a quiet life with their daughters on a farm in the countryside. Until October 2016, everything changed: the fire consumed the family house, which managed to save only a few sentimental items, such as their wedding album.
The culprit of all this? According to Cathy, a iPhone and yours loader And now the couple are looking for answers (and an indemnity) from Apple.
Who reported was the CBC News: Cathy had left her iPhone 6, then three months old, charging (with original charger and cable, according to her own) propped up in a leather armchair where also a disconnected notebook rested. The farmer then went to feed her goats, and on her return the whole house was filled with thick black smoke, with several rooms with fire points. Only a few sentimental items, such as the wedding album, could be saved before the building was engulfed in flames.
Luckily, no one suffered physical damage Ian was at work while the couple's daughters were at school. Still, the family lost its home and only source of income: the farm was a place of cultivation of various vegetables and vegetables that were sold to local restaurants and hospitals, as well as serving as a place for school trips and special dinners. With the house destroyed, it was impossible to maintain the activities.
Langley Fire Department expertise did not point out the specific cause of the fire starter; It was determined, however, that the fire began right in the leather armchair where Cathy's iPhone was resting. The farmer said the device was already buggy and that some short circuit in contact with the charger caused the armchair to ignite, starting the incident.
Insurance paid C $ 600,000 (~ R $ 1.5 million) for the Finleys to begin rebuilding their lives, but the family said the amount was not enough to restore the house and resume farm activities. With that in mind, Cathy contacted Apple initially in February last year, seeking compensation.
The company, however, said it could take no action without inspecting the burned iPhone; It is the problem that the device is with a private research firm partnering with the fire brigade and cannot be remedied at this time. On top of that, Apple is in a sort of conflict with the family insurer, which makes it difficult for Cathy and Ian to communicate with the company, and only delays a definitive solution to the case.
Estimating the extra expenses for loss, home rebuilding and other damage at over $ 600,000, the family is now turning to the internet and social networks to try to mobilize society and make Apple pay the amount. The couple's oldest daughter published a petition on Change.org, which was signed by more than 1,700 people within days; Cathy's numerous calls to Cupertino, many of which ended with the farmer crying in frustration, were publicized on the networks as well.
Now, the family has about a year to solve the situation or be forced to sell the newly built house and move to the big city, looking for other livelihoods. Apple has not commented on the matter publicly, but we may have more news about the case now that it is in the public eye and mouth. Let's see what this is all about.