In addition to recording and sending back Apple voice clips to study and improve Siri, The Guardian reported that employees also hear intimate conversations, such as medical information or even a drug deal and sex recordings between couples.
Apple and Google suspend monitoring of private user recordings
Each Apple employee listened to up to 1,000 Siri recordings a day. Photo: Playback / Marvin Costa
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A Globetech contractor for Apple, an Irish company in Cork, who was fired shortly after the scandal, said the recordings occasionally contain personal data or excerpts from conversations. Employees were temporarily hired as "data analysts" at Globotech, meaning that they were primarily supposed to transcribe the recordings.
In addition, professionals rated Siri's responses based on some criteria, such as when the virtual assistant could really help or when it was accidentally triggered. According to the report, transcribing a thousand voice commands means that contractors would probably have to do about two commands per minute if they were working eight hours a day.
Each Apple employee listened to up to 1,000 Siri recordings a day. Photo: Marvin Costa / TechTudo
It is worth remembering that in early August, Apple announced that it has suspended the global program that analyzes user recordings by interacting with Siri virtual assistant through the iPhone (iOS) or other devices of the company. At the TechCrunch website, the company said it intends to review grading, a process it uses to determine whether Siri has correctly captured queries or is being activated by mistake.
While we are conducting a full review, we will suspend Siri's evaluation globally. In addition, as part of a future software upgrade, users may choose to participate in the program, "Apple said in a statement.
Via The Verge and Irish Examiner
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