"ERR_INTERNET_DISCONNECTED" is one of the most recurring network outages. When faced with such a connection failure, the browser does not allow users to access websites, restricting the use of the Internet and presenting the famous message. The error can have various causes, such as Internet server, cable connection or Wi-Fi network failures, or browsing caches that, when accumulating too much data, fail to access some sites. Check out below 3 ways to resolve the "err_internet_disconnect" error.
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Message displayed when there is network error Photo: Playback / Gabrielle Ferreira
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1. Fixing Internet Local Area Network Settings
The computer has network access settings that can be modified at any time. By modifying them, either voluntarily or involuntarily, Internet access may be damaged. One of the possible ways to resolve the error is by reconfiguring the network location on the computer.
Step 1. In the computer search bar, type "Control Panel". Choose the corresponding option from the displayed options.
Open Control Panel Photo: Playback / Gabrielle Ferreira
Step 2. In Control Panel, choose the "Network and Internet" option.
Go to network settings Photo: Playback / Gabrielle Ferreira
Step 3. Under Network and Internet, select the "Internet Options" option.
Go to the internet options Photo: Playback / Gabrielle Ferreira
Step 4. A settings window will open. Go to the "Connections" tab at the top of the window.
Go to the tab connections Photo: Reproduction / Gabrielle Ferreira
Step 5. In the Connections tab, select the "LAN Settings" option at the bottom of the screen.
Select local network settings Photo: Playback / Gabrielle Ferreira
Step 6. Within the LAN Settings window, clear all check boxes in the left corner of the window. After unchecking all options, click "OK". If the problem is not resolved, go to the next method.
Uncheck the boxes Photo: Playback / Gabrielle Ferreira
2. Clearing the browser cache
Cookies and caches are navigation data that is stored within the browser. The accumulation of data can affect the functioning of the Internet and cleaning it up can be a solution to fix the error. Check out how to clear your cache in Google Chrome.
Step 1. Open Google Chrome and in the search bar type the address "chrome: // history". The browser usage history will open.
Go to Google History Photo: Reproduction / Gabrielle Ferreira
Step 2. Select the "Clear Browsing Data" option in the left corner of the screen.
Select option to clear navigation data Photo: Playback / Gabrielle Ferreira
Step 3. In the window, to clear the navigation data, select all check boxes. Then click "Clear Data" in the bottom right corner. The browser cache will then be cleared.
Clear navigation data Photo: Playback / Gabrielle Ferreira
3. Deleting saved Wi-Fi networks
When connecting to unknown Wi-Fi networks, your computer may be subject to viruses. It is recommended that the connection be made only on known and trusted networks. One of the possible solutions for restoring Internet access is to delete all networks and connect only to the network that will be used.
Step 1. In the computer search bar, type "cmd". Select the "Command Prompt" option.
Open Command Prompt Photo: Reproduction / Gabrielle Ferreira
Step 2. With Command Prompt open, type "netsh wlan show profiles" to display all Wi-Fi networks connected to the computer.
List all networks connected to the computer Photo: Playback / Gabrielle Ferreira
Step 3. Then type "netsh wlan delete profile name =" profile name "". In "profile name", type the name of the profile you wish to delete. It is recommended that you delete all profiles and then reconnect only to the profile to be used.
Delete networks connected to computer Photo: Playback / Gabrielle Ferreira
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