We know that the new iPads Pro are not exactly the most robust devices in the world – the YouTube channel JerryRigEverything, by destroying a copy of the new tablets in a simple warping test, he compared their solidity to “a pile of mashed potatoes wrapped in foil”. Not even so, it would be acceptable for your new equipment up to R $ 15 thousand to come out of the box with the carcass slightly crooked, right? Well… according to Apple, it is.
It is explained: since the new iPad Pro began shipping last month, some buyers have been “raffled” with devices with slightly warped casings already out of the box – the forums MacRumors had some complaints in that regard – or after a few days of use.
Today, Apple confirmed to the The Verge that some copies of the new tablets may, in fact, already leave the factory with a slight warping in their carcass due to a “side effect” of their manufacturing process, which involves a quick cooling step of the plastic and aluminum parts. which make up the body of the device. Apple guarantees that this “failure” does not get worse over time and does not affect the performance of the tablet in any way.
Chris Welch, from The Verge, noticed that his 11-inch iPad Pro gained a slight curvature after the first weeks of use without any situation in which it was stimulated; he changed the tablet at an Apple store and noticed that the new device already had a slight bend when it came out of the box. The photo below shows the problem – which is subtle but evident:
It is not yet clear whether Apple has instituted an internal policy that exchanges all crooked devices without question or whether the exchange is only accepted in eligible cases, such as products covered by AppleCare +. As the company states that the damage does not compromise the use of the device, it is possible that we are dealing with the second option – which is absurd, considering the history of care and attention to the design that characterizes the Apple.
Although the problem seems well located, with few users reporting occurrences, it is still another reason to consider 2018 as a very bad year for the Cupertino giant.
Now it’s up to you: has anyone bought one of the new iPad Pro’s and noticed a similar problem? Express yourself in the comments.