Zenfone 5 is an excellent intermediate device, however, as users are acquiring and upgrading the device, problems are appearing on various forums over the internet. We have prepared a selection with the most common problems present in the device. Check out the details in the article below.
1. Call screen with different displays
Zenfone 5 features two types of incoming call options: swipe to answer, and click to answer. Many users complain about the behavior displayed, believing it to be a factory defect. Zenfone 5 displays these two patterns for two different occasions. Check it out below:
- Swipe to answer: Appears when the phone is active, that is, available to receive calls.
- Click to answer: Displayed when the phone is in use, ie when the incoming call is in the background.
The behavior displayed in the contact photo while receiving the call may also vary. Some users report that the circle displays the picture with animations, and at other times the picture becomes static. This is a common bug in Zenfone 5, which does not interfere with overall system usability. It is expected to be resolved with the official update for Android Lollipop.
2. Battery with charging problem
Zenfone 5 may have a battery problem while charging. It is noted that the percentage of charge will not evolve even after 30 minutes connected to the power source. To avoid this problem, charge your Zenfone 5 for as long as it takes to reach 100% of the battery. According to the user manual (model A501 / page 17), the device is not designed to be connected to the power supply for long periods. Check out the excerpt from the manual below:
"Important: Do not leave your Zenfone 5 connected to the power supply once fully charged. Your Zenfone 5 is not designed to be connected to the power supply for long periods. We recommend that the time exceeded should not exceed one hour after the battery reaches 100%. of cargo. "