Many of you may know the maxim: another day, another process. This time, Apple was the target of a collective action related to the batteries of Apple Watches that boiled. As we noted, Ma's limited warranty covers this kind of problem on all Apple Watch Series 3 and earlier models, but just that it is annoying some customers.
This is exactly what the American Gina Priano-Keyser decided after the battery of her Apple Watch Series 3, purchased in October 2017, to “unexpectedly detach” from the body of the watch while charging. According to her, since the incident last July, Apple Watch has become virtually unusable.
The plaintiff claimed that all Apple Watch models, including the Series 4, are prone to battery "swelling" which causes not only battery and display detachment, but also "cuts and burns," according to other reports. of users who faced the same problem.
In addition, the American believes that Apple knew of this hardware failure and yet put the gadgets sale, submitting the failed user. She also charged Ma for breach of contract, as during the review of her Apple Watch at a Genius Bar service, the company's employee attributed the problem to “accidental damage” and charged an extra $ 230 to perform the repair.
In addition to Priano-Keyser, more than 12 New Jersey customers have also reported the Apple Support Forums issue and are participating in the collective action. According to the report, the plaintiff is charging Apple a fine for all users who bought an Apple Watch (in New Jersey) and were harmed by the failure. The amount of the indemnity was not disclosed.
Swollen battery popped the screen right off my Apple Watch. pic.twitter/zQt8jovG1W
– Shawn Miller (@smiller) September 6, 2017
The swollen battery ripped the screen off my Apple Watch.
Knowing this hardware failure, Ma extended, in 2017, the warranty for first-generation Apple Watches to three years from the original date of purchase; therefore owners of gadgets Eligible persons who experience this issue will not be charged for device repair / replacement.