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Apple refuses to compensate for woman whose Beats headphones exploded in her face, claiming battery failure

Imagine the feeling: you're relaxed, relaxing in the heights (as much as possible on an economy-class seat, that is) and enjoying music while cruising the skies at 900km / h. Suddenly, a small explosion and a feeling of heat on his face is not a terrorist attack: it was only his headphones that decided to give it a go.

It was through this kind of nightmare that an Australian woman went through, who preferred to stay anonymous last February on a flight from Beijing (China) to Melbourne (Australia). As reported by the journalist Adelaide Now, the woman was dozing off while wearing her headphones Beats She was not flying when she was awakened by the sound of an explosion and a burn on her face because of the accessory. His face and hands were burned as well as his hair, and several pieces of clothing were damaged.

Australian woman with her face burnt from her Beats headphones

The woman, along with her attorneys, sought compensation from the owner of the Beats brand. The headphones (or rather what is left of them) were sent to Ma for analysis, when it turned out that the failure occurred not in the inner workings of the accessory itself, but in a component that, as we well know, may be quite volatile. : at stacks.

The headphones do not work without batteries, yet nowhere in the headphones or in their packaging has it been specified which brand of batteries to use.

Before you're surprised I didn't even know this myself, some older Beats models require the insertion of two AAA batteries for the active noise cancellation feature; This was the case with the explosive unit. Apple then concluded that the incident was caused by a component that was not its responsibility for poor quality batteries and stated that it would not compensate the victim in any way.

The Australian, who said she bought the headphones in a duty free and batteries in an ordinary store in his native country, as might be expected, didn't like the answer at all: “The headphones don't work without batteries, and yet nowhere in the headphones or in their packaging was it specified which brand of batteries should be used. ”

Neither party wanted to comment on the case, but presumably the woman must file a lawsuit against Apple to know if her accusation will be accepted before the Australian judges or not. What do you guys think?

via 9to5Mac