A lot of people don’t know, but Apple has a good return policy for products purchased online – more permissive than the minimum Consumer Protection Code Brazilian, for example. Except for some categories, such as digital purchases and open memory / software, you even have 14 days rushed to return your purchase from the Apple Online Store – this page explains all the details.
Now, as is the case every year, Apple has extended this period of returns for Christmas shopping. Items purchased from the Apple online store and received between 15 November and 25 December this year can be returned until the day January 8, 2020 – thinking about products that are bought as Christmas gifts and, therefore, only open on 12/25.
The rest of the rules are the same as for the standard returns period: you cannot return memories with open packaging, software with open packaging after being installed on your computer, electronic downloads, software updates or Apple gift packaging. Returned products must have all of their original accessories included and must not be damaged or faulty.
To begin the process of returning an item, you can go to the Your Order Status page on the Apple Online Store and get assistance on how to do it and how to get your refund. It is worth remembering that, for all purchases received before 11/15 or after 12/25, the standard 14-day period for returns is what counts.
These special rules for the Christmas season apply to several countries, like Brazil, Portugal, United States and United Kingdom. Some, like Spain, have even longer periods – over there, the returns window applies to products received between 11/15/2019 and 6/1/2020, and consumers will be able to return them until 1/20/2020. You can check the local version of this page (just change the country code, in the URL) to check the exact rules of where you live.
via MacRumors | Image: Mykola Churpita / Shutterstock.com