Apple offers bag to protect iPhone 4

استقالة ستيف جوبز من منصب الرئيس التنفيذي لشركة Apple

Those who have already purchased the protective cover will be reimbursed for the purchase and those who did not have the right to purchase it for free. Apple had already admitted that a protective cover would reduce the sensitivity of your iPhone 4 to the touch of your hands in a specific area of ​​the equipment and thus the loss of network detected by some users.

At the press conference he gave this morning at his headquarters (late afternoon in Lisbon), the company’s president continued to consider that the manufacturer doesn’t have a major problem at hand, revealing some irritation with the proportions that the matter won, but came up with a solution to minimize the issue.

The company will return the money to users who have already purchased a protective case for the latest version of their smartphone, about 20 percent of buyers. The rest will receive the protective cover free of charge when they purchase the equipment, which will help to solve the problem of signal degradation. Anyone who has bought the iPhone without a cover can order one on the company’s website.

Steve Jobs took advantage of the meeting with the press to emphasize that Apple is not perfect and to reiterate that all mobile devices have more sensitive points and demonstrated it in a video, which illustrated the presentation.

It is recalled that reports of problems with the signal of the new iPhone appeared shortly after the beginning of the commercialization of the new version of the equipment. Apple responded by explaining that there was a problem with the equipment, but in the algorithm that gave information on the network level.

Jobs also explained that the company received only 5 complaints for every 1,000 iPhones sold and that only 2 percent of customers returned the equipment.

Analysts cited by C | Net argue that the solution presented today could cost Apple around 180 million dollars. The collection of equipment would have much higher costs.