Spotted MacBook Pro

Apple is extending its repair program to MacBooks [Pro] with stained screens

Do you remember #staingate, the problem that occurred in MacBooks and MacBooks Pro with Retina display in which the anti-reflective layer applied over the glass started to peel / delaminate (possibly due to the application of cleaning solutions) and the screen was left with terrible stains?

Spotted MacBook Pro

About a year and a half ago, we were happy to report that Apple was finally adding official repair guidelines to the affected machines, even out of warranty. Now, luckily the Apple is extending the program for another two years, according to themselves so that the owners of their computers have more time to make the switch.

Apple will replace Retina displays on affected models, purchased from June 2012 onwards, until October 16, 2017, or within three years after the original purchase date, whichever is longer. The program has been extended to offer affected consumers a longer window of time to have their notebooks serviced.

Despite the deadline extension, the repair program will continue to be handled only internally at Apple, with no disclosures on the official recalls and company repairs, for example. Which, in my view, doesn’t make any sense: what if an affected consumer doesn’t tend to read technology publications like this and worry about the problem, but think it is normal? It will stay with the stains forever, as it is.

Anyway: the fact is, if your MacBook or MacBook Pro with Retina display shows the fearsome stains, you can contact the nearest official store or Apple Authorized Service Center to have the problem resolved or make good use of the support page from the company; if you have already repaired with a third party for a fee, you can ask Apple for a refund – they usually act appropriately in these cases.

[via MacRumors]