One in three laptops fails in three years; notebooks fail 20% more than desktops. These were the main conclusions of a study carried out by SquareTrade, focused on the reliability of portable computers. More than 30,000 machines covered by its extended warranty were analyzed in the survey.
In the graph below, you will see that ASUS and Toshiba have achieved the top positions among hardware manufacturers with the lowest number of defects less than 10% of the total after two years. Sony and Apple come in third and fourth, respectively, with just over 10%. HP was considered the worst of all, with 16% of its machines failing after a couple of years.
Considering the different types of laptops marketed, SquareTrade concluded that netbooks are the most flawed. Conventional laptops appear soon after, with the “premium” models being the most reliable of all. In other words, "you get what you pay for".
No wonder buying an AppleCare plan is recommended.