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Apple fires store clerk who stole customer personal photo

How about filling this Friday afternoon with a scary story? Let's go to the city of Bakersfieldin California (USA) where an Apple customer went through an extremely inappropriate situation after taking her iPhone for a simple screen repair.

The story occurred last Monday (4/11). Gloria Fuentes took your Apple Valley Plaza iPhone for a replacement of the broken front glass. In a Facebook report, the young woman stated that she was answered by an employee named "Nic" (although she is unsure of the name) and that he spent a few minutes handling the phone; In the meantime, he asked for the password twice and was answered at both, as the young woman believed she would be safe being answered by Apple herself.

In the end, the repair did not occur, as she would have to take the iPhone carrier for repair through insurance she had done. A came the scary part: When she got home and opened her messaging app, Gloria realized that an SMS had been sent to an unknown number with a message. “extremely personal” picture her. Worse, the photo had been taken almost a year earlier, which suggests that the employee spent a good few minutes scanning the girl's image gallery.

Gloria returned to the store and confronted the clerk, who confirmed that the telephone number to which the message had been sent was his own, but said she had no idea how that image had been sent. The manager, in turn, said he would investigate the case.

To the journalistic Eyewitness NewsApple said it "immediately began an internal investigation and determined that the employee in question acted very far from the strict privacy guidelines that guide all employees of the company." Ma also confirmed that the suspect was fired.

Gloria, in turn, has filed a complaint with the Bakersfield Police Department, and an investigation is underway to determine if the employee is prosecuted.

The horrible situation is obviously not the fault of the victim to attribute a fraction of youth responsibility, however small, would be extremely insensitive. Still, it's good to leave the reminder: Always erase your sensitive personal data before handing over an electronic device for repair. You never know who is manipulating your devices on the other side, even if it's Apple itself.

via Cult of Mac