MacBook Pro with Retina display

Apple Announces Repair Extension Program for MacBooks Pro with Video Problems [atualizado]

You have MacBook Pro produced between the beginning of 2011 and the beginning of 2013? So pay attention to this article.

MacBook Pro with Retina display

According to Apple, a small percentage of these MacBooks Pro may experience distortion, no video or unexpected reboots. Because of this, both Apple itself and Apple Authorized Service Centers (AASP) will repair the affected machines for free.

Before taking your computer to an authorized dealer (look for the nearest one here) or to an Apple store, find out exactly what this repair extension program covers: distorted or scrambled video on your computer screen; no video on the computer screen (or external screen) despite the computer being turned on, in addition to the mentioned unexpected computer reboots.

Here are the possible affected models:

  1. MacBook Pro (15-inch, Early 2011)
  2. MacBook Pro (15-inch, Late 2011)
  3. MacBook Pro (Retina, 15 inch, mid 2012)
  4. MacBook Pro (17-inch, Early 2011)
  5. MacBook Pro (17-inch, Late 2011)
  6. MacBook Pro (Retina, 15-inch, early 2013)

If you have no idea when your MacBook Pro was manufactured, click on the Apple icon (upper left corner of OS X) and select the “About This Mac” option. On the screen that appears, it is possible to identify the year of manufacture of the computer.

In the United States and Canada, repairs can be made from February 20; in other countries – including Brazil – everything will start on February 27th. More information about the program can be found on this company support page.

[via MacRumors]

Update, for Rafael Fischmann · Feb 19, 2016 at 15:10

Exactly a year after the program started, Apple today extended its deadline:

The program covers MacBook Pro models affected up to December 31, 2016 or four years from their original sale date, which provides the most extended coverage for the customer.

Until yesterday, the deadline was until February 27, 2016 or up to three years from the original purchase date.

[via MacRumors]