So far, apart from the short delay to reach the market, the launch of the HomePod It has been practically flawless. Just yesterday there was a polemic about a discrepant assessment by Consumer Reports, but nothing significant; In general, the product is being highly praised, even for the competition.
But unfortunately, it didn't take long for a first #gate to come to him. Less than a week after the product hit the market, it started popping up at reports that it might stain wood furnituresuch as tables and shelves.
As shown in the photos above, after a certain time of use HomePod may leave a kind of white ring on the wood that, according to Apple, does not completely disappear but can be softened if the surface is cleaned with a suitable product.
Yes, that's right: Apple is already aware of the problem. And because of the rapidity in which these cases are emerging, it seems to me quite simple to have detected during the development of the product. The question, then, why miss something like this? 😐
Here at home, my HomePod has been positioned for a few days on a white wood furniture, so there is no visible brand. But it is clear that the product is a strong candidate to be positioned on furniture such as those in the photos above. The recommendation now, therefore, is not to do so unless it is varnished, lacquered wood or something, I imagine.
Bad, bad apple.
via VentureBeat, MacRumors
Update 02/14/2018 at 19:30
Apple quickly published today a support article (still unavailable in Portuguese, of course) with HomePod cleaning and care tips / recommendations.
This paragraph translated by us specifically refers to the above problem:
It is not uncommon for any speaker with a vibrating silicone base to leave any marks when placed on certain wooden surfaces. These marks can be caused by the diffusion of oils between the silicone base and the table surface, and usually disappear after a few days after the speaker is removed from the wood surface. If not, gently wiping the surface with a soft handkerchief or dry cloth may remove the marks. If marks persist, clean the surface using the manufacturer's recommended cleaning process. If you are concerned about this, we recommend that you position HomePod on a different surface.
Another alternative, of course, is to place some material (such as EVA or anything, like a book or even a mousepad) below the HomePod, preferably cut out in a circle shape, the same diameter or a little larger than the base.
Again, by the very speed of the article, it seems that Apple was already aware of the problem. This happens shortly after all the politics of iPhones slowing down due to worn out batteries, which would have been avoided or absurdly reduced if the company had been proactive / transparent in its communication, a shame. Apparently they haven't learned it yet. 🤔
Update II 2/15/2018 s 14:50
And look: they soon discovered that the competitor's little boxes Only U.S can cause exactly the same problem.
The shape of the Sonos silicone base is slightly different and apparently less of the material has contact with wood than the HomePod base, but it leaves a mark too.
Still, that doesn't take away Apple's responsibility to try to fix it, of course.
via Tom’s Guide