Amazon ranks first in the App Store purchases category and exceeds 100 million downloads on Android’s Google Play Store. The website is already in the ranking of the 20 most accessed on the planet. With such an operation to sell products, the trade giant needs to guard against clever employees trying to steal orders. This time, a method adopted by the company in the United States was revealed: the use of fake packages to identify malicious employees.
Amazon uses fake packages as bait for dishonest employees – Photo: Disclosure / Amazon
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The trap is made to catch drivers of delivery trucks. It all starts by loading the vehicle into the Amazon shed, where an employee inside the trick adds, along with the actual deliveries, an empty box with a fake tag. According to an anonymous source heard by the website Business Insider, the empty package is placed on trucks at random.
Drivers must scan the labels of each merchandise at the time of delivery. The cat’s jump is right there: as the label on the empty box is false, the barcode reader accuses a system error. The standard procedure is to inform Amazon of the problem and return the package to stock. At that time, smart employees take advantage of the apparent problem to divert the product.
To disguise the bait, employees who load the fake boxes on trucks can add something to make weight. All so as not to let the driver know that he is being subjected to a kind of employer loyalty test.
Amazon drivers may be caught stealing goods – Photo: Disclosure / Amazon
It is not known how many drivers have been caught, since the tactic was unknown until recently. According to a former manager of an Amazon outsourcer, the employee caught is unlikely to have a second chance. “If you bring the package back, you are innocent. If you don’t do that, you’re a bad guy, ”he told the Business Insider.
Despite the secrecy surrounding the commodity trap, it is no mystery that Amazon makes use of various ploys to prevent theft. According to Bloomberg, in a 2016 report, the company even showed videos of employees caught diverting goods to serve as an example to others.
This type of measure is part of a strategy to reduce billionaire losses from fraud, errors and theft. According to a survey by the US retailer federation, retailers recorded a loss of $ 47 billion due to employee failures, something close to R $ 200 billion.
In 2017 alone, Amazon delivered 5 billion packages worldwide just to subscribers of the Amazon Prime service.
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