iPhone 6 Plus battery

After Procon, Chinese agency also wants more explanations from Apple for slowing down iPhones

If you are following the great controversy that has been going on since last month, about the Apple having deliberately reduced the performance of iPhones with worn batteries without notifying users, you know that not only have several lawsuits been filed against Apple, but also bodies like Procon-SP have already asked for clarification on the case.

It would not be different for the largest smartphone market in the world, of course: according to the state vehicle Xinhua, The Shanghai Consumer Council wrote to Apple asking the company to provide more information about the slow issues of iPhones with old batteries.

iPhone 6 Plus battery

The group, which is a non-governmental organization approved by Chinese authorities and deals with consumer demands, received 2,615 complaints about Apple products and services in 2017 alone, a very large number compared to 954 in 2015.

Even though Apple has already issued an apology, reduced the price of changing batteries and included a support article on its website explaining the whole issue, the Chinese body requires the company to explain more about the causes and measures to be taken .

The deadline was until Friday (19/1), so we will wait for Apple’s pronouncement, even though it probably only reinforces the arguments present in the article and in its public apology.

via AppleInsider